Jallongos Posted August 6, 2021 Posted August 6, 2021 Dear Affinity, Yesterday I installed the latest software update of Affinity Photo. Now the crop tool presets are no longer available. Please see attachment. Is there a way to get them back? Thank you, Javier Castellón Quote
walt.farrell Posted August 6, 2021 Posted August 6, 2021 That works fine for me. What OS do you use? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Staff MEB Posted August 6, 2021 Staff Posted August 6, 2021 Hi @Jallongos, Welcome to Affinity Forums Try the following: press and hold CTRL while launching the application until a Clear User Data dialog appears. Keep the first three checkboxes ticked only and press Clear. Does it fix the issue for you? Quote A Guide to Learning Affinity Software
Jallongos Posted August 6, 2021 Author Posted August 6, 2021 Hi @MEB, Thank you. Unfortunately they are still missing. Quote
Jallongos Posted August 8, 2021 Author Posted August 8, 2021 Brushes gone too... This version, affinity-photo-1.10.0, runs slower. I will remove it and go back to the 1.9.2 Quote
MikeTO Posted August 8, 2021 Posted August 8, 2021 I suggest uninstalling and reinstalling 1.10 from scratch. Jallongos 1 Quote Download a free PDF manual for Affinity Publisher 2.5 Download a quick reference chart for Affinity's Special Characters Affinity 2.5 for macOS Sequoia 15.3, MacBook Pro (M4 Pro) and iPad Air (M2)
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