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Posted

Ive been happily using afinity photo for some time now, was on version 1.9.1.979 on Win10 64bit

Today I went to use the program and i was informed there is an upgrade to version 1.10 so I let the program do its upgrade thing.

Well that was a disaster, the program installed but when i click on the icon the program starts to load and then closes.

I restarted the PC and tried again - same thing.

uninstalled the program, re downloaded the update and installed again - same thing.

installed my old version 1.91 and that runs.

What is the issue with 1.10, why does it not run??????

thanks

Tonyb

Posted

Welcome to the Serif Affinity forums, @ajbvicau.

What version of Windows are you running?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Hello I am on Windows 10 Enterprise and I have the same issue. I open a document on Affinity Publisher and it randomly closes after a couple of minutes. 

Posted

This thread may offer some pointers:

 

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted
On 8/6/2021 at 8:37 PM, walt.farrell said:

Welcome to the Serif Affinity forums, @ajbvicau.

What version of Windows are you running?

From the Control panel I'm running

Edition = Win 10 Pro

Version = 21H1

OS Build = 19043.1110

Experience = Windows feature experience pack 120.2212.3530.0

Posted

Walt, I provided the details re the version windows etc - do you have any further tips, none of the other things others said they did worked for me. thanks Tony

 

Posted

The suggestions in the thread that @Alfred pointed to are probably the best ones at this point, @ajbvicau.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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