Export to PDF fails since upgrade to Publisher 1.10.0

[dpmcalister]

A document I've had for the last year now fails to export since upgrading to Publisher 1.10.0. It exports fine in previous versions. There is no decent error message, just that it's failed to export. I've attached the file that is having the issues.

Edit: attachment removed now error has been fixed.

 

[Old Bruce]

I had two basic problems with the file, one is I do not have the fonts. The second had to do with ToCs. I ignored both and it exported fine. I am on Mac OS 10.14.6 

[dpmcalister]

I use Windows 10 so maybe the issue is with that version.

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[dpmcalister]

That's fixed it. Thanks 😀

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[AlanPickup]

For info the reason for failure in my newsletter was that the email address started with a capital letter, obviously auto correct capitalising the first letter in a new sentence by what ever text compiler the contributor was using e.g. Word

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[AlanPickup]

Hi Lagarto

This is the bit in the report that refers to the error

This is the text in Publisher and you will notice the Go to Hyperlink Target is greyed out but in 1.9 it opens an addressed email form

 

[walt.farrell]

I think you'll find, Alan, that the error is the space after the ":" in "mailto: Michael...". I'm not completely sure, as I have not managed to make an export fail while logging is enabled. But when it works (with logging enabled) there is no space after the ":".

[Essexman]

6 hours ago, Lagarto said:

How very odd! Email addresses are not case sensitive so while uppercase letters are normally not used, they are allowed (even if trivial). I just tested and at least the 1.10.0.1127 (Windows) release version does not have this problem.

Just found my problem thanks to this thread. Couldn't create Digital PDF , but print was fine - so had to be links. This was my CV - so just tweaked and updated for roles - a space had been inserted in front of my email address - I believe this is a bug - but I don't have time to check through other documents yet - anyhow - easy to fix document

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[AlanPickup]

If you look at the clip from the actual document there is no mailto: that is being generated by the report, there was also a second instance where the line began with a M in the email address and there was nothing before it, it was the start of the line and genrated the same error

[Essexman]

1 hour ago, Lagarto said:

Yes, exactly. 1.9.x versions allow this:

But 1.10.x versions cause an export error because of the preceding space (which is basically correct, because this IS an error, but it should be preferably either ignored or reported by giving an accurate error description). The actual bug, however, is that the same error is caused by having a space in data parameters like "subject" which by definition should allow spaces and non-ANSI characters.

So in versions 1.9.x, the following kinds of addresses would not be a problem (because email addresses are not validated), but in versions 1.10.x they are, even if being valid addresses:

 

Can it be a coincidence that spaces are appearing in front of mailto?

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[Brent Pedersen]

I have the same issue (won't export the entire document with all hyperlinks).

If I limited the page range it works (even when I change the range to find the "problem page").

But not when I do my whole document (286 pages many anchors/hyperlinks, links to URLs, but only 1 email hyperlink). I let it try to calculate for an hour but it didn't complete. But it still will export with fewer pages and without it calculating.

 

 

24in iMac M1, OS 11.4, 16GB RAM, Affinity Publisher 1.10

Edited August 7, 2021 by Brent Pedersen

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[Brent Pedersen]

Thank you for responding. I can export a smaller page range even when it doesn't show calculated. 

The instructions you sent me look like they are for Windows. I'm on a Mac.

Is there a way to export the file as v. 1.9, reinstall 1.9 and wait until 1.10 is fixed. I think if I just install 1.9 it won't be able to open it since it was saved in a newer version. 

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[Brent Pedersen]

I went to my account on Affinity but they are only showing 1.10 and I don't have the 1.9 installer.

 

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[Alfred]

1 minute ago, Lagarto said:

The earlier versions (for macOS) can be downloaded here:

 https://store.serif.com/en-us/update/macos/publisher/1/

However, that won’t help in a case like this:

41 minutes ago, Brent Pedersen said:

I think if I just install 1.9 it won't be able to open it since it was saved in a newer version.

 

[SandyKron]

I uninstalled 1.10 and reinstalled 1.9 and still had pdf export problems, (which I never did before) so I upgraded back to 1.10.  Maybe because I only did Designer, not Publisher too.

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