Install location - Studio Link

[Boas]

Greetings

I have looked around the forums and it seems that for Studio Link to work all Affinity apps must be installed into the default locations.

It seems to me that since this is an option during the installation, there should be either a warning saying that Studio Link might not work if another path is chosen or Studio Link should be able to find the apps. How hard is it to implement custom locations? This seems fairly common in other software suites

The experience is frustrating and unnecessary. Having to spend time searching for the issue online and having to reinstall the applications (reallocating hdd space) is not great.

Please correct me if I have misunderstood the issue and it is indeed possible to run Studio Link on non default install locations. 

[walt.farrell]

Welcome to the Serif Affinity forums.

What OS do you have?

[Boas]

9 minutes ago, walt.farrell said:

Welcome to the Serif Affinity forums.

What OS do you have?

Hello and thank you. I am currently using windows 10

edit: Windows 10 Home v.21H1

Aff. Photo, Publisher, Designer 1.92

 

Edited August 4, 2021 by Boas

[walt.farrell]

You're welcome.

StudioLink processing should locate Photo and Designer wherever they're installed on Windows, using information in the Windows Registry.

If it's not working for you, perhaps you could describe your problem in more detail, and perhaps provide some screenshots?

Without that, we can only guess. For my first guess, though: Are you aware that StudioLink is an Affinity Publisher function? If you're trying to access Affinity Photo from Affinity Designer, or Affinity Designer from Affinity Photo, you need to use File > Edit in ....

[Boas]

I was aware of that yes, thanks for the tip.

I noticed that the other apps are greyed out. I was hoping to edit an image without having to open the photo app.

As you can see I have chosen another drive H: for the installation.

This is why I came to the conclusion after seeing other posts that this might be the issue.

edit: I am currently editing the image in Aff. Photo it is not the greatest issue in the world. Just frustrating

Edited August 4, 2021 by Boas

[walt.farrell]

In each application, please use Help > About and tell us the release level of each one.

[Boas]

26 minutes ago, walt.farrell said:

In each application, please use Help > About and tell us the release level of each one.

I included that information in my earlier post edit. They are all 1.92 (1035)

[walt.farrell]

Sorry; missed that.

I'm not sure what else to suggest. When the Serif staff review this topic perhaps they'll have some ideas.

[Boas]

Appreciate it Walt. Thanks for your input.

[stokerg]

Hi @Boas,

Very odd, as Affinity should be reading the 3 locations when you try and activate StudioLink.  I take the apps had been installed directly to the H drive and not moved to that location?  

Can you check this location in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Serif\Affinity\Photo\1\

and post a screenshot of the info that's shown?

[Boas]

28 minutes ago, stokerg said:

Hi @Boas,

Very odd, as Affinity should be reading the 3 locations when you try and activate StudioLink.  I take the apps had been installed directly to the H drive and not moved to that location?  

Can you check this location in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Serif\Affinity\Photo\1\

and post a screenshot of the info that's shown?

Hi!

Thanks for your suggestion. The problem indeed seems to be that they were since moved. I installed them to the H: drive but then added/changed the folder. This clearly caused the error with StudioLink. In the end it is a user error and I don't mean to make a feature request but it seems to me that an option to relocate the apps would be useful. I first installed the apps, then added a folder. It's probably highly uncommon for this to happen.

After changing the registry I can confirm that StudioLink is now working.

Appreciate the help.