rpleak Posted August 3, 2021 Share Posted August 3, 2021 I'm a new user of Affinity Photo. When I opened a .HEIC image downloaded from my wife's iPhone, all that is displayed are tan and black blocks, not the image, even though Windows Photos displays it just fine. Am I doing something wrong? Attached is a screen cap of the image in Affinity and Windows Photos... Thanks; Rob Pleak Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted August 4, 2021 Staff Share Posted August 4, 2021 Hi @rpleak Welcome to the forums. Would you be able to attach the actual .HEIC file so I can check it out on my systems to see if the same occurs. Quote Link to comment Share on other sites More sharing options...
rpleak Posted August 4, 2021 Author Share Posted August 4, 2021 Thanks for the quick response. After restarting Windows, the problem miraculously vanished. Thanks Microsoft! Thanks again; Rob Pleak Quote Link to comment Share on other sites More sharing options...
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