chandra talapady Posted August 3, 2021 Posted August 3, 2021 just purchased new affinity photo software for my windows 10, but unable to import any photos as app shuts by itself if I try to do so. Quote
Komatös Posted August 3, 2021 Posted August 3, 2021 Hello and welcome to the forums, @chandra talapady In Affinity Photo go to Edit --> Preferences --> Performance and deactivate hardware accelleration. Quote MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.3 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF No backup, no pity.
chandra talapady Posted August 4, 2021 Author Posted August 4, 2021 Hi, I tried your suggestion ,no change still not working Quote
Dan C Posted August 5, 2021 Posted August 5, 2021 Thanks for letting us know and I'm sorry to hear this! I'm aware you have also contacted us directly via email, so I will reply to your email shortly with further steps for you to try Quote
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