Erdoğan Erge Coşkun Posted July 30, 2021 Posted July 30, 2021 Hello I just bought affinity phone with my bank debit card. I see that 469,99 TRY amount paid from my bank account but you were not approved my order. I did not get any mail from your web site. Quote
walt.farrell Posted July 30, 2021 Posted July 30, 2021 Welcome to the Serif Affinity forums, @Erdoğan Erge Coşkun. This kind of problem usually needs to be worked out by email, so I suggest contacting affinity@serif.com for assistance. (As I'm just a user I can't tell what the Serif work schedules are for the weekend, so I'm not sure when you will get a response.) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Erdoğan Erge Coşkun Posted August 8, 2021 Author Posted August 8, 2021 Problem not solved. My bank took the money, but affinity said that we did not receive it. There is a gateway mistake both side doesn't take responsibility. Totally disappointed! Quote
Ekrem Karaman Posted January 13, 2022 Posted January 13, 2022 Hi Mr erge Have your problem solved? Quote
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