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Posted
2 hours ago, TDP said:

My document presets do not appear, and under File, New, the diaoluge box does not open?

Welcome to the Serif Affinity forums, @TDP.

You say that your document presets do not appear and the File > New dialog does not appear. I'm not sure if you're describing one problem or two, as the document presets would normally be part of the File > New dialog.

Can you describe a bit more, please? What application are you using, and what exactly do you do, and what does happen? A screenshot (or if you can, a video) might also help.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

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Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

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