exported JPG turns black (Af Photo)

[SpaceShark_Olaf]

Hi,

i noticed some kind of new problem with Affinity Photo. I am not sure if it is really software related.

I tried to open some JPGs I exported from Affinity photo before and noticed that they turn black or are shown with very low saturation.

I checked other pictures i did not edited with Affinity photo, and they seem to be normal.

Is there something I did wrong with exportation options? Or is that another Problem?

[R C-R]

It might help if you posted one of the problematic jpegs.

[SpaceShark_Olaf]

On 7/30/2021 at 9:33 PM, R C-R said:

It might help if you posted one of the problematic jpegs.

Sure

[Old Bruce]

That is a screenshot according to its file name, and a PNG to boot.

Look for this in the bottom part of the message window.

[R C-R]

1 hour ago, Old Bruce said:

Look for this in the bottom part of the message window.

And then drag the jpeg file into that area so you are posting the requested JPEG file.

[SpaceShark_Olaf]

Ah sure, sry totally misunderstood. sry that I am always answering late. This is the original Jpeg. It is a form by samsung, so I am not sure if it was a damaged file or my Computer is just unable to show it. the thumbnail looks always normal, but after opening the file, it turns black.

[NotMyFault]

Probably issues with color profiles. (On your OS).

 

Document is CMYK profile, ok in principle, but web search shows cases of issues (on MacOS) when using jpg and CMYK in combination. Unless you have a specific reason to choose this combination, i would recommend to avoid it.

I have no access to MacOS, so take this as simply my 2 cents.

[SpaceShark_Olaf]

Hey thx for the reply.

 

I am using Windows not Mac.

 

[Garmo]

JPEG files don't support transparency, that I presume was in the original file. Export your file to PNG or TIFF and it displays correctly. Or change the colour format to RGB then you can save as a JPEG, but will  lose the transparency.

[Wosven]

On 7/30/2021 at 11:34 AM, SpaceShark_Olaf said:

I tried to open some JPGs I exported from Affinity photo before and noticed that they turn black or are shown with very low saturation.

Most online site won't understand if you give if a CMYK JPG. For preview images, you'd rather use classical sRGB.

(When web site/gallery convert/resize 4 channels images assuming there's only 3 channels, the image turn dark, same problem with transparency, but since you save as JPG, it's not relevant,  since there's none, as said @Garmo.)