File problems

[ivanvanbeek]

Don’t know where to post this… so gonne do it here.

this file from me makes me a bit frustrated   I have all the bugs designer has in 1 file if you ask me 🙂

but the thing now is, file keeps crashing designer and is ridiculously big if saving it to affinity file (850mb). Takes long to open it and even longer to when it opened before I can make any action, ….if I can make them….. something to do with groups (Because merging vectors is crashing affinity I have to work in groups till the bugs are out of it) but I think that consumes to much memory.

can I send my file to somewhere (Not to the moon) for an affinity expert to look at it? 
 

regards,

 

ivan

 

 

 

 

Ios: 14.7.1

affinity iPad designer: 1.9.2

 

[Paul Mudditt]

On 7/30/2021 at 8:56 AM, ivanvanbeek said:

Don’t know where to post this… so gonne do it here.

this file from me makes me a bit frustrated   I have all the bugs designer has in 1 file if you ask me 🙂

but the thing now is, file keeps crashing designer and is ridiculously big if saving it to affinity file (850mb). Takes long to open it and even longer to when it opened before I can make any action, ….if I can make them….. something to do with groups (Because merging vectors is crashing affinity I have to work in groups till the bugs are out of it) but I think that consumes to much memory.

can I send my file to somewhere (Not to the moon) for an affinity expert to look at it? 
 

regards,

 

ivan

 

 

 

 

Ios: 14.7.1

affinity iPad designer: 1.9.2

 

You can attach your design to your post. Just save your file outside of the app then use the choose files option.

[Lee D]

Hi @ivanvanbeek We would need to take a look at a copy of your file and perhaps have a screen recording of your workflow allow us to see the steps taken for the issues to arise so we may advise or look into them to see if they can be reproduced.

 I can supply a Dropbox upload link for you if you wish, so you can upload the file, just let me know.

Please also confirm the model of iPad you're using.

[ivanvanbeek]

On 8/1/2021 at 10:12 AM, Lee D said:

Hi @ivanvanbeek We would need to take a look at a copy of your file and perhaps have a screen recording of your workflow allow us to see the steps taken for the issues to arise so we may advise or look into them to see if they can be reproduced.

 I can supply a Dropbox upload link for you if you wish, so you can upload the file, just let me know.

Please also confirm the model of iPad you're using.

Soorry for late respons Lee,

But thanks for your answer. I already worked around (saving it as  psd in the app and imported it again as psd so the file is only 12mb now.

Do you still want to look into it?

Regards,

Ivan