Error Message: Unsupported 16-bit Application

[AmandaB]

Hello all,

I apologize if this topic is listed somewhere. I looked and was not able to find it. I am new here and just learning everything.

I just downloaded the trial for designer and when trying to open it I got an error message about it being an unsupported 16-bit application. I attached the message below. Does anyone know what I can do to fix this where I can download it for my trial?

Thanks

Amanda 

[Komatös]

Hello @AmandaB and welcome to the forums.

There can be problems with corrupt system files, so we try to repair.

Please press Windows Key + R. Type cmd hold shift + ctrl and press enter.

In the command prompt windows type sfc /scannow.

[Lee D]

Hi @AmandaB, I'd also check to see if the download size matches whats shown on the site as sometimes incomplete or corrupt downloads can cause issues.