Jay C Posted July 26, 2021 Posted July 26, 2021 I just purchased Affinity Photo but can not get it to validate. I tried manually typing in my e-mail and product key several times. I also copy and pasted it from my Affinity account page several times and I always get an invalid detail message. Quote
Staff StevenS Posted July 26, 2021 Staff Posted July 26, 2021 Hi @Jay C, welcome to the Affinity forum. Could you please take a screenshot of the details after you have entered them and send it over to affinity@serif.com and we can take a look at this, and see if we can figure out what is causing this issue for you. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
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