JDC56 Posted July 11, 2021 Share Posted July 11, 2021 AF Photo crashes when using NIK plug-ins. Problem shows when I am using and manipulating control points in the NIK plug-in. It is most common when using the Dfine 2 plug-in, but can happen with other plug-ins as well. The crash does not produce a debug file, nor is there any restore point. After multiple crashes, I've given up and reverted to using an old version of Photoshop to get the work done. AF Photo Version: 1.9.2.1035 NIK Collection Version: 4.1.0.0 Edition Windows 10 Pro Version 21H1 Installed on 2020-08-01 OS build 19043.1083 Experience Windows Feature Experience Pack 120.2212.3530.0 Processor Intel(R) Core(TM) i9-9900KF CPU @ 3.60GHz 3.60 GHz Installed RAM 32.0 GB Graphics: Nvidia GeForce GTX 1050 Ti, Driver 457.51 No problem when opened in standalone NIK filter apps. Unfortunately NIK 4 does no longer functions is Photoshop CS6 (64-bit). I had been hoping to avoid Adobe's subscription service, but may be forced to it if I can't resolve this AF Photo crashing. I've filed problem with DxO as well. Quote Link to comment Share on other sites More sharing options...
Komatös Posted July 11, 2021 Share Posted July 11, 2021 What if you deactivate hardware acceleration in preferences --> performance? But, first update the graphics card driver and you can also try with the beta of APhoto. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.4 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
JDC56 Posted July 11, 2021 Author Share Posted July 11, 2021 I tried deactivating hardware acceleration. Graphics card driver is up-to-date. Both have no affect. I've not tried the beta. There seems to be mixed reviews on NIK 4 with the beta. I may be creating more problems for myself rather than solving the problem. Quote Link to comment Share on other sites More sharing options...
Lem3 Posted July 11, 2021 Share Posted July 11, 2021 I'm pretty certain the latest Nvidia driver is version 471.11. Quote Link to comment Share on other sites More sharing options...
JDC56 Posted July 12, 2021 Author Share Posted July 12, 2021 Thanks. Unfortunately, installed latest driver version 471.11. No change. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 15, 2021 Staff Share Posted July 15, 2021 On 7/11/2021 at 8:53 AM, JDC56 said: I've filed problem with DxO as well. Hey JDC56 - have you heard from DxO yet? Another customer was facing issues with the latest version as well. I'm happy to liaise if they think there's an issue. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
JDC56 Posted July 15, 2021 Author Share Posted July 15, 2021 Hi Chris B - No, no response from DxO yet. I've submitted a reminder to them. Thank you for the offer to act as liason. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted July 15, 2021 Staff Share Posted July 15, 2021 No worries - we have spoken with them in the past so once they acknowledge the support request we might be able to get more info to take back to our own developers. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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