Photo crashes when using NIK plug-in (Repeat problem with new versions)

[JDC56]

AF Photo crashes when using NIK plug-ins. Problem shows when I am using and manipulating control points in the NIK plug-in. It is most common when using the Dfine 2 plug-in, but can happen with other plug-ins as well. The crash does not produce a debug file, nor is there any restore point. After multiple crashes, I've given up and reverted to using an old version of Photoshop to get the work done.

AF Photo Version: 1.9.2.1035

NIK Collection Version: 4.1.0.0

Edition    Windows 10 Pro
Version    21H1
Installed on    ‎2020-‎08-‎01
OS build    19043.1083
Experience    Windows Feature Experience Pack 120.2212.3530.0

Processor    Intel(R) Core(TM) i9-9900KF CPU @ 3.60GHz   3.60 GHz
Installed RAM    32.0 GB
Graphics: Nvidia GeForce GTX 1050 Ti, Driver 457.51

No problem when opened in standalone NIK filter apps.

Unfortunately NIK 4 does no longer functions is Photoshop CS6 (64-bit). I had been hoping to avoid Adobe's subscription service, but may be forced to it if I can't resolve this AF Photo crashing.

I've filed problem with DxO as well.

[Komatös]

What if you deactivate hardware acceleration in preferences --> performance? But, first update the graphics card driver and you can also try with the beta of APhoto. 

[JDC56]

I tried deactivating hardware acceleration. Graphics card driver is up-to-date. Both have no affect.

I've not tried the beta. There seems to be mixed reviews on NIK 4 with the beta. I may be creating more problems for myself rather than solving the problem.

[Lem3]

I'm pretty certain the latest Nvidia driver is version 471.11.

[JDC56]

Thanks. Unfortunately, installed latest driver version 471.11. No change.

[Chris B]

On 7/11/2021 at 8:53 AM, JDC56 said:

I've filed problem with DxO as well.

Hey JDC56 - have you heard from DxO yet? Another customer was facing issues with the latest version as well. I'm happy to liaise if they think there's an issue. 

[JDC56]

Hi Chris B - No, no response from DxO yet. I've submitted a reminder to them. Thank you for the offer to act as liason.

[Chris B]

No worries - we have spoken with them in the past so once they acknowledge the support request we might be able to get more info to take back to our own developers.