bdcrlsn Posted July 10, 2021 Posted July 10, 2021 Hi everyone, today I fired up Photo to work on an image, and the whole program is suddenly glitching terribly. Icons and menu items are disappearing, buttons are glitching into rainbow-colored icons, it's just unusable. I tried a reset and it didn't do anything. My computer has not updated anything and a full restart did not solve the problem. Is it something I just need to uninstall the program and try again? Thank you for any help you could provide. Bryce Quote
walt.farrell Posted July 10, 2021 Posted July 10, 2021 Welcome to the Serif Affinity forums. I would start by closely examining the list of 3rd-party programs that cause problems: bdcrlsn 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
bdcrlsn Posted July 11, 2021 Author Posted July 11, 2021 Yeah, sadly I do not have any of the listed programs installed. I even uninstalled the program with Revo Uninstaller to get rid of all left behinds, then ran CCleaner to make sure everything was gone, then a restart. Reinstalled it, and it was still glitching, so I think I may have to do a PC reset. Quote
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