Sgstratax Posted July 8, 2021 Posted July 8, 2021 Is there a way you can swap a Windows Designer download for a Mac Designer download? Windows key was purchased over a year ago. Bought a new Mac and now I can't use the PC version. Thanks Quote
walt.farrell Posted July 8, 2021 Posted July 8, 2021 Welcome to the Serif Affinity forums, @Sgstratax. No, the licenses are for a single OS family, either Windows or Mac or iPad, and cannot be exchanged after the 14-day return period. You'll need to purchase a new license. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Piersqsw Posted December 29, 2022 Posted December 29, 2022 I was looking for an answer to that question, too. Unfortunately, all the sources I've found contend it's impossible. No exchange will help you exchange licenses for different operating systems. So you'll have to buy a Mac Designer. I hope this doesn't upset you too much. I used to have an old MacBook that I had Mac Designer on. This year I wanted to give myself a gift. So I bought a new gaming computer with the most powerful hardware I had. And the first thing I realized was that the Designer version wouldn't turn on with the windows 11 license I bought with the new computer. Yeah, S happens. Quote
Staff Patrick Connor Posted December 29, 2022 Staff Posted December 29, 2022 Nice try @Piersqsw but links to that site (now removed) are bound to cause suspicion, and you are not a customer and you are not really making any sense in the context of our software. Bye Yeah S happens quite fast sometimes walt.farrell, debraspicher, jmwellborn and 3 others 2 4 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
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