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Posted

Welcome to the Serif Affinity Forums, @Lorelei. :)

Where did you save the file from, and in what way is it corrupted? From a brief inspection it looks OK when I open it in Affinity Designer.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

I "published" it as a .pdf to post on our web site.  I have numerous other Affinity pdf files on the site that all open fine.  This one won't open. The Fatcow team says the file is corrupted.  I just don't know how to fix it.  

Posted

That PDF looks okay to me other than the JPEG artifacts on some of the images. I expect that is because they are rather low resolution JPEGs.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted
7 minutes ago, Lorelei said:

...I have numerous other Affinity pdf files on the site that all open fine.  This one won't open. ...

Perhaps that file was corrupted during the upload, rare but it does happen. Try with the one you posted here.

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted

Bonsoir @Lorelei, tout à fait d'accord avec le commentaire de @Alfred et la suggestion de  @Old Bruce.
RAS hormis une compression un peu ravageuse.

Good evening @Lorelei, totally agree with @Alfred's comment and @Old Bruce's suggestion.
Nothing to return except for a bit of devastating compression.

Toujours pas !
Windows 10 Pro 21H2 - Intel Core i7-3630QM CPU @ 2.40GHz - 16 Gb Ram - GeForce GT 650M - Intel HD 4000
Affinity Photo | Affinity Designer | Affinity Publisher | 2

Posted

Thanks, all.  It doesn't seem to matter how much I compress the file.  It still won't open on our web site.  I'm baffled.  And frustrated.  😕

 

Posted

@Lorelei

Hormis le lien Facebook page 7 qui semble tronqué, rien à signaler. Désolé.

Apart from the Facebook link on page 7 which seems to be truncated, nothing to report. Sorry.

Toujours pas !
Windows 10 Pro 21H2 - Intel Core i7-3630QM CPU @ 2.40GHz - 16 Gb Ram - GeForce GT 650M - Intel HD 4000
Affinity Photo | Affinity Designer | Affinity Publisher | 2

Posted

Opens fine here on Mac, I did notice the difference in "encoding"

Old

1100414785_ScreenShot2021-07-06at2_39_53PM.png.30ba35238504dd1321d3d6ae2c579396.png

New

900699026_ScreenShot2021-07-06at2_39_45PM.png.369686e94bf56e95aeb53e1a081dce63.png

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted

PDFlib+PDI 9.1.xxxxxxx

PDFlib+PDI 9.2.xxxxxxx

Mac Pro (Late 2013) Mac OS 12.7.6 
Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Posted
34 minutes ago, Old Bruce said:

I did notice the difference in "encoding"

The resolution is different, too.

Old: 680 × 895
New: 612 × 792

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted
9 hours ago, Lorelei said:

This is the one giving me headaches.

Is the PDF linked somewhere, so that we can inspect the online version? Just for fun I ran a clean command on that PDF. Maybe the attached version works?

out.pdf

------
Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed

Posted
18 hours ago, Old Bruce said:

Opens fine here on Mac ...

FWIW, it opens fine on my Mac too, in all 3 Affinity apps & in Apple's Preview app as well.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted
19 hours ago, Lorelei said:

This is the one giving me headaches.  

That file works fine for me on Windows, and opens in Firefox, Edge, and Acrobat Reader.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

Thank you, Walt.  The Affinity problem was solved this morning.  Turns out the file I uploaded was named slightly different than the one in the File Manager so it couldn't locate the file.   

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