lascivious1 Posted July 4, 2021 Posted July 4, 2021 Hello, Purchased Designer and Photo. Downloaded, installed and registered both products on my PC. In that time, I never received an email. How do I install it on my laptop that travels with me? Quote
walt.farrell Posted July 4, 2021 Posted July 4, 2021 Welcome to the Serif Affinity forums, @lascivious1. Where did you purchase them? I will assume it was from the Microsoft Store, as you could not install without having received the Product Key if you purchased directly from Serif. Having purchased from Microsoft (or from the Mac App Store, for Mac users), your purchase is tied to your Microsoft (or Apple, for the Mac) ID. On another machine you simply open the Store app, sign in with the same ID you used on the first machine, and you'll find the app available to install. It should show in your Library or as a Purchased application, and you'll have options to download or install it. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
lascivious1 Posted July 4, 2021 Author Posted July 4, 2021 2 hours ago, walt.farrell said: Welcome to the Serif Affinity forums, @lascivious1. Where did you purchase them? I will assume it was from the Microsoft Store, as you could not install without having received the Product Key if you purchased directly from Serif. Having purchased from Microsoft (or from the Mac App Store, for Mac users), your purchase is tied to your Microsoft (or Apple, for the Mac) ID. On another machine you simply open the Store app, sign in with the same ID you used on the first machine, and you'll find the app available to install. It should show in your Library or as a Purchased application, and you'll have options to download or install it. I purchased right here through the site. Quote
walt.farrell Posted July 4, 2021 Posted July 4, 2021 1 hour ago, lascivious1 said: I purchased right here through the site. Then you should have received an email originally to give you the required Product Key, I think. In any case, having purchased from the Affinity Suite you can sign in at https://affinity.store/account/downloads and you'll find a download link for the application asking with the Product Key and Email address you'll need to install it on your new machine. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
lascivious1 Posted July 5, 2021 Author Posted July 5, 2021 11 hours ago, walt.farrell said: Then you should have received an email originally to give you the required Product Key, I think. In any case, having purchased from the Affinity Suite you can sign in at https://affinity.store/account/downloads and you'll find a download link for the application asking with the Product Key and Email address you'll need to install it on your new machine. Thanks Walt! Yes, I got a response back from email telling me to sign in with my laptop and can download from there. Not sure why I didn't think of that. hehe walt.farrell 1 Quote
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