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Posted

Hello together

I have not been able to use the cutting tool for a few months now, I can select the area with this dashed field, but as soon as I release the mouse button, the field disappears again.
I hope someone here can help me.

Kind regards Chris

Posted

By cutting tool I am guessing you might mean one of the tools that creates "marching ants" selections (like the Freehand Selection Tool or the Rectangular Marquee Tool, to name two of them).

If so, check the Mode setting in the context toolbar -- if it is set to subtract, try new or add instead.

If you mean some other tool, please hover the pointer over it in the Tools panel until its name pops up & then tell us what that name is.

All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

Welcome to the Serif Affinity forums, @Chris1212.

If you're referring to one of the selection tools, as R C-R mentioned, another possibility for you to check is the Feather value in the Context Toolbar. Having it too large could cause the symptom you describe.

image.png.2cf1f38d413c8204cedc0314cfda44b0.png

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
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Posted

Do you mean the Crop Tool (C) in the Toolbar of Photo? In that case you have to press the "Apply"-Button in the contextbar of the tool after you dragged the frame to the size you want, to finish your Cutting.

Posted

You're welcome. Glad to help.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

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