Estoc Posted June 30, 2021 Share Posted June 30, 2021 Hello, I use Affinity Photo for digital painting primarily. I have noticed this happen several times; when I am painting and switching between the brush, eraser, and smudge tools (+ performing operations with those tools), a square hole will sometimes appear on the screen. This square hole can be painted over, but it cannot be undo'd, and restarting the program does not get rid of the hole. This is a highly problematic issue, as it can ruin your image and progress you've made. Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted June 30, 2021 Share Posted June 30, 2021 Try to disable hardware acceleration in Preferences >> Performance to test if this cures the problem. Chris B 1 Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
Estoc Posted June 30, 2021 Author Share Posted June 30, 2021 This is not an easy issue to test as it does not occur frequently, and I do not know how to necessarily make it happen. Quote Link to comment Share on other sites More sharing options...
Komatös Posted June 30, 2021 Share Posted June 30, 2021 @Estoc Hardware acceleration is a new feature introduced with version 1.9 of Affinity Suite. Unfortunately, the developers could not test all hardware constellations. Therefore, it may be that one combination works and others unfortunately not at the moment. Deactivating hardware acceleration does not have a serious impact on the workflow. So deactivating is the only way to work flowlessly. Chris B 1 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3085) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.3.1 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Need a system wide color picker? Try Microsoft's (New) Power Toys Need a robust PDF Solution? Have a look at Stirling PDF There's nothing you get used to faster than working slowly! Link to comment Share on other sites More sharing options...
Estoc Posted June 30, 2021 Author Share Posted June 30, 2021 Alright, I will see if I can keep hardware acceleration off for the time being, I do hope the developers + staff looks at this + fixes it however. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted June 30, 2021 Staff Share Posted June 30, 2021 2 hours ago, Estoc said: I do hope the developers + staff looks at this + fixes it however. We are making numerous fixes for stability with the new OpenCL feature. I'd recommend trying the beta or at least following Mark Ingram on the forum to see when he posts about OpenCL improvements etc. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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