NeoOcm Posted June 29, 2021 Posted June 29, 2021 I have plenty of free disk space. I have Windows 10 Pro I tried rebooting yes, and a different browser yes (kidding on this last one) Affinity photo keeps crashing even under very simple images, small images, usually while using a brush tool or filter preview. I don't know what might be happening, I don't have any weird setup, or how can I help you guys to debug it. Quote
walt.farrell Posted June 30, 2021 Posted June 30, 2021 Welcome to the Serif Affinity forums, @NeoOcm. It is likely that you are having problems with the new Hardware Acceleration function using OpenCL that Affinity includes in 1.9. This is enabled by default if your GPU drivers claim to support it, but some of those drivers have problems in their implementation. If you open your Photo Preferences (Edit > Preferences) and click on Performance, you'll find the Hardware Acceleration (OpenCL) setting near the bottom of the list. You can try turning it off and see if that resolves the problem for you. If so, you may want to update your GPU drivers. You can find some instructions for that in this post: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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