DarrenG Posted June 29, 2021 Posted June 29, 2021 I'm using windows. I have a new Canon 5dMk IV and when opening new files the raw files don't show the thumbnails, they just show the Affinity logo. They open just fine but I often don't know what pic I'm opening. JPEGs can be seen. My old Canon Camera the raw files can be seen. Thank you Quote
firstdefence Posted June 29, 2021 Posted June 29, 2021 @DarrenG This isn't an Affinity issue it's a windows issue. This post on the fredmiranda site: https://www.fredmiranda.com/forum/topic/1590444 is the same problem and was solved by buying the fast viewer codec pack: https://www.fastpictureviewer.com/codecs/ You could also try the free image viewer xnViewMP: https://www.xnview.com/en/xnviewmp/ you can set it up to Open with... and select Affinity Photo. Unfortunately I don't have a canon raw image to test with so you'll have to download, install and test for yourself whether you'll get thumbnails, but it's a pretty good app. I've asked on the xnView MP forum for clarification re support for the Canon 5D Mark IV .CR3 files here: https://newsgroup.xnview.com/viewtopic.php?f=82&t=42068 Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
PaulEC Posted June 29, 2021 Posted June 29, 2021 You could also checkout SageThumbs (https://www.cherubicsoft.com/en/projects/sagethumbs). I'm not sure if it works with your particular file type, but it does say "SageThumbs is a powerful shell extension allowing to preview enormous amount of image formats directly in Windows Explorer by using Pierre-e Gougelet's GFL library (XnView's author)." Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2 (As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)
firstdefence Posted July 6, 2021 Posted July 6, 2021 On 6/29/2021 at 6:45 AM, firstdefence said: I've asked on the xnView MP forum for clarification re support for the Canon 5D Mark IV .CR3 files here: https://newsgroup.xnview.com/viewtopic.php?f=82&t=42068 Response by the forum: "embedded jpeg is supported, next release will have full support" Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
walt.farrell Posted July 6, 2021 Posted July 6, 2021 50 minutes ago, LondonSquirrel said: Credit to Old Bruce for actually reading the manual and spotting that Phocus Mac users get quite a few more file options compared to Windows users. Can you expand on that a bit, please? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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