ludica stars Posted June 27, 2021 Posted June 27, 2021 so i finally downloaded the software but it wont download at all. i have enough space for it but it still saying setup failed each time. any ideas? Quote
walt.farrell Posted June 27, 2021 Posted June 27, 2021 Welcome to the Serif Affinity forums: From the FAQ section of the forums: In the Setup Failed section, the most common successful item is to Restart Windows, and then run the installer by right-clicking and choosing Run as Administrator. If that doesn't do it, before investigating the other options I would suggest looking in the Setup.log and SetupUI.log files (there's also a section about that). If you don't understand them, you can upload the files as attachments here. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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