p enns Posted June 27, 2021 Posted June 27, 2021 I have purchased all three Affinity apps for iMac and iPad over the last three or four years, beginning with Photo and then adding Designer and finally Publisher. I recently purchased a new MacBook and had to hunt up my product keys to install the apps on it. I found the keys for Publisher and Designer, but was not able to locate the key for Photo. I suspect it may be because I have at least 3 different accounts with Affinity (that really ought to be merged if possible) and my suspicion is that I may have purchased Photo on a fourth account which I have lost track of... I have the problem temporarily solved by activating the free trial of Photo on my MacBook, but I will either need to locate my product key or purchase a new one within the next thirty days. Please advise. Thanks. Quote
Staff SFurniss Posted June 27, 2021 Staff Posted June 27, 2021 @p enns You would only have a product key if you had bought directly from us. The Apple version is validated via their Store so does not need a key. If you bought from us, and you can't find your key, please email affinity@serif.com so we can look into this for you. Quote
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