Upgrading to 1.9.2 (and 1.9.1)

[scadwe]

Having had considerable difficulty installing Affinity Publisher, Designer and Photo versions 1.9.1 and 1.9.2, I finally found an answer in the FAQs. Downloading the update files to my own laptop produced error messages reporting that the software signature could not be verified. The solution proved to be to download the files on another machine and copy them over. In my case I borrowed my partners laptop which is a Chromebook. This caused its own complications in that I am not overly familiar with it and that it seemed to have some objections to downloading Windows software. Nevertheless I managed to locate the download folder and copy the files to an SD card which I normally us as a back-up for my documents. On transferring this back to my own laptop I was able to install the updates without further difficulty. I cannot help but wonder why it should be necessary to go to such lengths to install Windows software onto a Windows computer.

Screenshots of the error messages when trying to download and install on my own computer are attached.

Screenshots.afpub

[walt.farrell]

27 minutes ago, scadwe said:

I cannot help but wonder why it should be necessary to go to such lengths to install Windows software onto a Windows computer.

It is not necessary to do that for most users. Only a relative handful of users have reported it here, compared with the multitude of users who have downloaded the programs successfully.

The most obvious possibility is that there is something wrong with your Windows installation, or with some program installed on Windows (anti-virus, anti-malware, firewall, browser), that is corrupting (some of) your downloads.

I am curious, though, whether both your PC and your partner's Chromebook were in the same location and connected to exactly the same network for the unsuccessful and successful download attempts. Errors in the network could also account for this kind of problem.