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Posted

Hi,

 

First time on here.  I am trying to save work on Affinity Publisher.  When I try to save an error message comes up.  I am using a fully up to date mac and new Affinity app and I have penty of space on my device.  I have provided full access to this app

 

 

 

Any ideas.

1569983091_Screenshot2021-06-22at14_41_11.png.b0716cb6c53954249178bfd32a73a768.png

Posted

Welcome to the Serif Affinity forums.

4 minutes ago, Mar559 said:

Even though fails to save i can see the file icon in the file.  However when I try to open it I get this message

The file is probably corrupt, possibly even 0 bytes in length.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

Both screenshots seem to show file paths of network volumes (cloud, onedrive). – What if you don't use such drives from/to Affinity but local instead?

If a connection to its data gets lost for a moment in the perspective of Affinity then its files may not get saved correctly / get corrupted. This affects mainly network volumes but can also happen if a local but external drive gets unplugged (e.g. usb-stick).

• MacBookPro Retina 15" |  macOS 10.14.6  | Eizo 27" | Affinity V1  
• iPad 10.Gen.  |  iOS 18.5.  |  Affinity V2.6

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