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White line visible between objects


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Hello, I have a problem.

Here are the technical data first:

Affinity Designer from Affinity Store Vers. 1.9.2.1035

Edition Windows 10 Pro, version 21H1 Installed on October 2nd, 2020

OS build 19043.1052

Performance Windows Feature Experience Pack 120.2212.2020.0

Processor AMD A8-6600K APU with Radeon (tm) HD Graphics 3.90 GHz

Installed RAM 16.0 GB (15.2 GB usable)

System type 64-bit operating system, x64-based processor
 

Error Description:

When placing objects that are placed next to each other, a white line appears. (See screenshots)

It does not matter whether with or without magnetic alignment.

If both objects are rotated at the same time, the appearance of the line changes and looks pixelated.

You can see the line best when there are the same colors in the objects. Least of all when there are very different colors facing each other.

When zooming in or out, the line sometimes disappears, depending on which magnification has just been reached. But not always.

When exporting to png, jpg, this line is then also visible.

This error can be reproduced.

This was not the case with the last update or before. It started all at once.

The error remains in all raster views (isometric, cube, standard)

All alignment options have been tried.

I've tried all possible settings - to no avail.

New or saved document - no success.

A downgrade didn't help.

Postponing the initial installation did not help either.

Quitting and restarting Affinity Designer - nothing.

Quit and restart Win 10 - nothing.

There is no exceptional software / hardware.

The only thing a few days ago was a new Win 10 update that was installed automatically.


 

Am I doing something wrong or is it a bug in the software?

I would like to thank you in advance for your efforts.


 

Hallo, ich habe ein Problem.

Hier zuerst die technischen Daten:


 

Affinity Designer from Affinity Store Vers. 1.9.2.1035

 

Edition Windows 10 Pro, Version 21H1

 

Installiert am ‎02.‎10.‎2020

 

Betriebssystembuild 19043.1052

 

Leistung Windows Feature Experience Pack 120.2212.2020.0

 

Prozessor AMD A8-6600K APU with Radeon(tm) HD Graphics 3.90 GHz

 

Installierter RAM 16,0 GB (15,2 GB verwendbar)

 

Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor

 

Win 10 Update Version:

 

 

 

Fehlerbeschreibung:

 

Beim Platzieren von Objekten, die aneinander gelegt werden, erscheint eine weiße Linie.

( Siehe Screenshots)

Dabei ist es egal, ob mit oder ohne magnetische Ausrichtung.

 

Bei dem gleichzeitigem drehen beider Objekte verändert sich das Aussehen der Linie und sieht verpixelt aus.

 

Am stärksten sieht man die Linie, wenn sich gleiche Farben in den Objekten befinden.

Am wenigsten, wenn sich stark unterschiedliche Farben gegenüber stehen.

 

Beim Ein-zoomen oder Aus-zoomen verschwindet die Linie manchmal, je nachdem welche Vergrößerung gerade erreicht ist.

Das aber auch nicht immer.

 

Beim Exportieren in png, jpg, ist diese Linie dann auch sichtbar.

 

Dieser Fehler ist reproduzierbar.

 

Dieses war bei dem letzten Update noch nicht so.

Es hat auf einmal angefangen.

 

Der Fehler bleibt in allen Raster Ansichten (Isometrisch,Würfel, standart)

Es wurden alle Ausrichten - Optionen ausprobiert.

 

Ich habe alle möglichen Einstellungen ausprobiert – ohne Erfolg.

Neues oder abgespeichertes Dokument – kein Erfolg.

Ein Downgrade hat nichts geholfen.

Eine Zurückstellung auf die Erst - Installation hat auch nicht geholfen.

Beenden und Neustart von Affinity Designer – nichts.

Beenden und Neustart von Win 10 – nichts.

 

Es ist keine außergewöhnliche Software / Hardware vorhanden.

Das einzige war vor ein paar Tagen ein neues Win 10 Update, das automatisch installiert wurde.

 

 

 

Mache ich etwas falsch oder ist es ein Fehler in der Software?

 

Für eure Mühe möchte ich mich schon im Voraus bedanken.

Screenshot (9).png

Screenshot (10).png

Screenshot (11).png

Screenshot (12).png

Screenshot (13).png

Screenshot (14).png

Screenshot (15).png

Test Cube for Support AD.afdesign Test Line for Support AD.afdesign

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Hallo @Hans 49584, willkommen im Affinity Forum

Du machst nichts falsch. Der Support wird sich das wohl mal ansehen.

Das sind die ausgeblendeten Konturen. 
Wenn Du den Objekten eine Kontur von 0,1 Punkt in der selben Farbe wie das Objekt hat zuweist, dann "verschmelzen" die Kanten.

These are the hidden contours. 
If you assign a contour of 0.1 point to the objects in the same colour as the object, then the edges "merge".

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Hallo @Komatös, vielen Dank für die schnelle Antwort.

Ich habe es gerade ausprobiert - hilft bei mir nicht ganz. Erst bei einer Kontureinstellung von 0,4 Punkten sieht man auch in  allen Zoomstufen (bei Vergrößerung ab 100%) diese Linie nicht mehr.

Bei Verkleinerung z.B. 32,8%) erscheinen diese dann wieder.

Aber das hilft mir erst einmal weiter. Dadurch kann ich wieder in png/jpg-Dateien exportieren, ohne das eine Linie zu sehen ist.

Nochmals vielen Dank für den Tip!

Ich hoffe, das sich der Support um diese Sache kümmern wird.

 

Hello @ Komatös, thanks for the quick reply. I just tried it - doesn't quite help me.
Only when the contour is set to 0.4 points can you no longer see this line in all zoom levels (with enlargement from 100%).
With a reduction (e.g. 32.8%) these will then appear again.
But that will help me first of all.
This enables me to export to png / jpg files again without a line being seen.
Thanks again for the tip!
I hope the support will take care of this.
 
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  • Staff

Hi Hans 49584,

Unfortunately the issue you're seeing is an inherent flaw with the way vector shapes are generally drawn, and it is an issue that has plagued many applications. In fact even Inkscape's FAQ features a big section on this!

If you export your two documents to SVG and open them up in Chrome or Firefox for example you will see they exhibit the same issues. I've attached SVG exports for your documents that show this.

The problem is that the objects are being anti-aliased and this introduces semi transparent areas that then begin to blend with/show the objects underneath - in your case the white background which causes the artifacts. 

We have recently added options in the Blend Ranges dialog to control the Anti-Aliasing on a per object basis, but that does occasionally give you undesirable jagedness that you may not want. This means that then unfortunately you might have to take other creative measures in avoiding it. For example you could overlap the edges by a pixel or two or combine the curves to form one outline, and then clipping other objects inside that curve if you require different shading (for example on your front face for the Cube.

I've attached an example of your cube with other shapes clipped that helps demonstrate that example.

TestCubeExample.afdesign Doc1.svg Doc2.svg

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Hello @Sean P

Thank you very much for your answer.

After a lot of testing I will now handle it by using an overlap or 0.2p contour.
The only thing that is strange is, that when I started with Affinity Designer, I didn't have this problem.
Even with the last update to 1.9.2.1035 everything was fine at first.
At some point it was suddenly there.
It's been there ever since I started using the isometric grid.

I'm trying to make the best of it now - thanks again for the help.

Translated with www.DeepL.com/Translator (free version)

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