K-lesita Posted June 15, 2021 Share Posted June 15, 2021 I am new to the Affinity software and I am using the trial version. I am trying to add a tif file to a Designer project but as soon as I click on the file that I want to place on the open document, designer crashes. It does not gives me a log of the crash, it just simply closes up. This does not happens if I try to place jpg or pdf files. Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted June 15, 2021 Staff Share Posted June 15, 2021 Hi K-lesita, Would it be possible for you to zip up and attach the TIF file you're using please? I've tried a few TIFs here and not getting any crashes. Quote Link to comment Share on other sites More sharing options...
K-lesita Posted June 18, 2021 Author Share Posted June 18, 2021 Hi Sean, Sorry for late reply, my work email is very pedantic with "recognising" legitimate emails. Here is the file 09-06-21 COI plankton.Tif Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted June 18, 2021 Share Posted June 18, 2021 File crashes for me too, but I cannot see the reason. IrfanView reports nothing special about this 16bit Greyscale. Resaving in AP or PS seems to heal the file. Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
Staff Sean P Posted June 18, 2021 Staff Share Posted June 18, 2021 6 hours ago, K-lesita said: Hi Sean, Sorry for late reply, my work email is very pedantic with "recognising" legitimate emails. Here is the file 09-06-21 COI plankton.Tif 3.35 MB · 3 downloads Thanks for that! I can also reproduce that here - I'll get it passed on to development to investigate. Quote Link to comment Share on other sites More sharing options...
Komatös Posted June 18, 2021 Share Posted June 18, 2021 The file has no colour profile. If you load the file normally, the dialogue box appears with the information that the greyscale profile is assigned to the file. If you now create a new project, you can copy the previously loaded file into the new project. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3085) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.3.1 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Need a system wide color picker? Try Microsoft's (New) Power Toys Need a robust PDF Solution? Have a look at Stirling PDF There's nothing you get used to faster than working slowly! Link to comment Share on other sites More sharing options...
Joachim_L Posted June 18, 2021 Share Posted June 18, 2021 I am able to produce greyscale 16bit images with no profile and they do not crash AD. The missing profile to blame was my first thought. Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
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