emlazo1 Posted June 14, 2021 Share Posted June 14, 2021 For the first time Affinity photo is asking for a valid product key... Any idea of how to solve this? Link to comment Share on other sites More sharing options...
Alfred Posted June 14, 2021 Share Posted June 14, 2021 Have you installed the retail version in, or moved it to, a non-standard location? Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
emlazo1 Posted June 14, 2021 Author Share Posted June 14, 2021 I have a normal version downloaded and purchased in the app store, for designer and photo and purchased affinity publisher in the affinity by serif page Link to comment Share on other sites More sharing options...
emlazo1 Posted June 14, 2021 Author Share Posted June 14, 2021 solved! Link to comment Share on other sites More sharing options...
walt.farrell Posted June 14, 2021 Share Posted June 14, 2021 It might help others if you described the solution. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
emlazo1 Posted June 14, 2021 Author Share Posted June 14, 2021 Ok, it was by the help of affinity guys. Uninstall and reinstall the apps via the app store, then uninstall and reinstall the beta apps, and that's it! All my apps are working fine right now Alfred and walt.farrell 1 1 Link to comment Share on other sites More sharing options...
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