Crash when trying to add or delete pages

[Lars Lizard]

Hi everyone!
I am having the exact same issue. Crash to desktop when I try to delete, add, duplicate or move pages. I've packaged my file.@Gabe May I upload it somewhere for you to check?

I am running Affinity Publisher 1.9.2.1035.
Would you recommend to try the latest Beta version as garrettm30 suggested?

Thanks for your help!

[Lars Lizard]

Sorry I didn't notice the category and did not mention: 

I am using Affinity Publisher on Windows 10 not on MacOS. I tested it on two computers (both W10). Both have the same issues. Bug is reproduceable with my file.

On 6/12/2021 at 11:09 AM, Lars Lizard said:

Hi everyone!
I am having the exact same issue. Crash to desktop when I try to delete, add, duplicate or move pages. I've packaged my file.@Gabe May I upload it somewhere for you to check?

I am running Affinity Publisher 1.9.2.1035.
Would you recommend to try the latest Beta version as garrettm30 suggested?

Thanks for your help!

 

[Lars Lizard]

Hello again,
for anyone struggling with this problem, here's the cause in my case and the solution that worked for me.

Cause:
When starting the project I used a template file originally intended for InDesign. It had facing pages (spreads) with a single page in the beginning and one at the end.
The single page at the end seemed to cause the problem in my case.

Solution:
I was able to select and delete the last (single) page without a crash. Since then I can easily move, duplicate, insert and delete pages without any problems.

I hope this helpes. Cheers!

[Gabe]

Hi @Lars Lizard,

I moved this to it's own separate thread as we like to keep project-related issues (even though they are similar) separate. Can you use this link to upload your files? https://www.dropbox.com/request/56RF8VZKVnl25dziieqm

 

[Lars Lizard]

Hi @Gabe

I uploaded the file after clearing out most of the images. The issue seems to come from a non-existent master page that was assigned to the last page. After deleting the layer, everything works fine again. This was pointed out by thomaso in the other thread. I don't know what went wrong or how I managed to mess this up. 

Cheers, Lars

 

[thomaso]

On 6/14/2021 at 11:02 AM, Gabe said:

I moved this to it's own separate thread as we like to keep project-related issues (even though they are similar) separate.

2 hours ago, Lars Lizard said:

This was pointed out by thomaso in the other thread.

@Gabe, I haven't noticed your younger copy of Lars' initial report when I replied in the Pre-1.9-forum's thread. – Now Lars referred to this post:
https://forum.affinity.serif.com/index.php?/topic/108018-publisher-18-crashes-when-adding-pages/&do=findComment&comment=801995

Do you know how the layer with the name "(Master Page)" was created? It appears to become translated in a different app language and looks like an 'unnamed' master page layer – though this can't be done by users (also ID/.idml doesn't allow such master page name).

 

[Gabe]

I see Paul has really replied to that thread.  

[WalterW]

On 6/19/2021 at 12:36 PM, Lars Lizard said:

Hi @Gabe

I uploaded the file after clearing out most of the images. The issue seems to come from a non-existent master page that was assigned to the last page. After deleting the layer, everything works fine again. This was pointed out by thomaso in the other thread. I don't know what went wrong or how I managed to mess this up. 

Cheers, Lars

 

Thank you, I was facing the same issue and removing the non-existing master page layer on the last page seems to have resolved the problem of continuous crashes.

[thomaso]

18 hours ago, WalterW said:

I was facing the same issue and removing the non-existing master page layer on the last page seems to have resolved the problem of continuous crashes.

Thank your for this info. – Was your .afpub a converted .idlm document (as Lars Lizard's)? And do you remember if the erroneous layer on your last page (respectively the assigned, non-exisiting master page) also was named "(Master Page)"?

[WalterW]

2 minutes ago, thomaso said:

Thank your for this info. – Was your .afpub a converted .idlm document (as Lars Lizard's)? And do you remember if the erroneous layer on your last page (respectively the assigned, non-exisiting master page) also was named "(Master Page)"?

Hi, my file is a native affinity publisher document. I suspect the issue may have appeared after I opened the master page section and experimented with adding a new master page which I deleted. This may have created the problem. 

Perhaps a bug in publisher.