DavidJoons Posted June 4, 2021 Share Posted June 4, 2021 (edited) Dear Affinity, I am getting this error message a lot when trying to open files.. "Failed to open the file - The file includes features from a later version of Affinity." I am using a PC with Windows and the desktop version. I have version 1.9.2.1035 which is the latest I believe. Desktop affinity updates automatically anyway I think. Also, I created these files last night. On the same machine. Using the same software. Is this a generic message for something else? Low memory or something? It is a bit annoying. Sometimes I try later and the file opens, but it is really slowing me down. It is also annoying that I have to shut the program down from task manager, because it insists: "Quitting At least one file is currently being opened. Please wait for files to load before quitting the application". But the files don't load because of the former error message. Edited June 4, 2021 by DavidJoons update Quote Link to comment Share on other sites More sharing options...
Pšenda Posted June 4, 2021 Share Posted June 4, 2021 13 hours ago, DavidJoons said: I have version 1.9.2.1035 which is the latest I believe. Have you tried Beta? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Old Bruce Posted June 4, 2021 Share Posted June 4, 2021 13 hours ago, DavidJoons said: "Failed to open the file - The file includes features from a later version of Affinity." As Pšenda intimated this is probably a file from a Beta version. Quote Mac Pro (Late 2013) Mac OS 12.7.2 Affinity Designer 2.3.1 | Affinity Photo 2.3.1 | Affinity Publisher 2.3.1 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that. Link to comment Share on other sites More sharing options...
DavidJoons Posted June 4, 2021 Author Share Posted June 4, 2021 The beta? I don't think so. I am just using the regular Affinity Designer as far as I know (?). I am very much a late adopter by preference. The files I am trying to open are ones I created myself in Affinity Designer. David Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted June 8, 2021 Staff Share Posted June 8, 2021 @DavidJoons Can you provide a download link to one of the files that this occurs with? In general are you saving locally or to an external location? Did you purchase from the Affinity Store or Windows Store and which version of Windows is being used? Quote Link to comment Share on other sites More sharing options...
DavidJoons Posted July 19, 2021 Author Share Posted July 19, 2021 Sorry for the delay in replying. I purchased from the Affinity Store and am using it on PC. It's not one file in particular. It can happen with any of them. I wonder if it is the file size - they are appx 40mb each. The other problem is that Affinity crashes a lot. If I have more than two files open at the same time and I save one, it will sometimes just get stuck on the save. However, the save does happen. On relaunching Affinity Designer if I access the file it has been updated. Again, 40mb+ file sizes. Affinity Designer probably crashes on me 20 times a day if I am using it a lot. This is more of a problem if I have more files open together, so I am guessing memory related. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 19, 2021 Share Posted July 19, 2021 I think the just-released beta 1.10.0.1112 has a fix for this problem. Seems to be an issue with embedded files, and exceeding a file-handle limit, and giving the wrong error message. Edited to fix typo in release number. Sorry. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
DavidJoons Posted July 19, 2021 Author Share Posted July 19, 2021 That does sound promising! I appear to be on 1.9.2.1035. How do I update Affinity designer? It's not prompting me (unlike Photo, which does). Quote Link to comment Share on other sites More sharing options...
Alfred Posted July 19, 2021 Share Posted July 19, 2021 1 hour ago, walt.farrell said: I think the just-released beta 1.11.0.1112 has a fix for this problem. Seems to be an issue with embedded files, and exceeding a file-handle limit, and giving the wrong error message. Er … that’ll be 1.10, not 1.11. 12 minutes ago, DavidJoons said: That does sound promising! I appear to be on 1.9.2.1035. How do I update Affinity designer? It's not prompting me (unlike Photo, which does). The retail apps only prompt you when there’s a newer retail release. Version 1.10 is still in beta: walt.farrell 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.3.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
DavidJoons Posted July 19, 2021 Author Share Posted July 19, 2021 Okay, thank you. Thought I had missed one ! Alfred 1 Quote Link to comment Share on other sites More sharing options...
Pšenda Posted July 19, 2021 Share Posted July 19, 2021 1 hour ago, Alfred said: Er … that’ll be 1.10, not 1.11. Windows 10, or Windows 11? That will be a mess again 🙂 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Alfred Posted July 19, 2021 Share Posted July 19, 2021 2 minutes ago, Pšenda said: Windows 10, or Windows 11? That will be a mess again 🙂 No, nothing to do with Windows OS versions! The current retail release of Affinity Designer for Windows is 1.9.2, and the current beta version is 1.10.0.1112 (not, as Walt wrote, 1.11.0.1112). Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.3.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Pšenda Posted July 19, 2021 Share Posted July 19, 2021 3 minutes ago, Alfred said: No, nothing to do with Windows OS versions! The current retail release of Affinity Designer for Windows is 1.9.2, and the current beta version is 1.10.0.1112 (not, as Walt wrote, 1.11.0.1112). Of course, it was an exaggeration and a point of possible confusion 10 vs 11. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.3.1.2217 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.2506. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
walt.farrell Posted July 19, 2021 Share Posted July 19, 2021 Sorry for any confusion. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
DavidJoons Posted July 19, 2021 Author Share Posted July 19, 2021 3 minutes ago, walt.farrell said: Sorry for any confusion. Dude, you got back to me in less than an hour ! Super happy camper. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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