General Ripper Posted June 3, 2021 Share Posted June 3, 2021 Hello! 🤚 Today I got this ( two pictures ), I can't download the content, shows this error, has anyone encountered this ? How to fix it? Thanks! (= Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 3, 2021 Share Posted June 3, 2021 I have seen it, but can only speculate that it is caused by a server restart. I think if you restart Designer it might work, but possibly you will need to Sign Out from the My Account dialog and Sign In again. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC:    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090   Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff DanG Posted June 3, 2021 Staff Share Posted June 3, 2021 Hi @awado, I've passed this on to our development team to try to find out what caused this. In the meantime if you just log out of your account in the app then sign back in, that should resolve it for you. Thanks a lot Dan Quote Link to comment Share on other sites More sharing options...
General Ripper Posted June 4, 2021 Author Share Posted June 4, 2021 16 hours ago, DanG said: Hi @awado, I've passed this on to our development team to try to find out what caused this. In the meantime if you just log out of your account in the app then sign back in, that should resolve it for you. Thanks a lot Dan Yes thanks to re-login solved the problem. It came up when I changed my password in my account.  Thanks a lot, have a nice day! 😃 Quote Link to comment Share on other sites More sharing options...
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