marten_larsson Posted May 26, 2021 Share Posted May 26, 2021 Hi I downloaded the Affinity Photo from my university to do some figures for my research. The program worked fine until a few weeks ago when it prompted me with the message that the product key was invalid although the keycode from the university states 1 year activation and it is less than 6 months since I installed it. I got it working again by providing the key once more but the next time I was to use the program I got the same message and could not open my file, the key code is now invalid. Since I had installed Affinity Publisher also, I did a workaround by using it instead to be able to view my files but now Affinity Publisher seems to be doing the same thing... Since the product key is a generic one provided by the university it should be working... Quote Link to comment Share on other sites More sharing options...
Staff Leigh Posted May 27, 2021 Staff Share Posted May 27, 2021 Morning @marten_larsson - is it possible to Private Message me the licence details you're using and I will look into this further for you 👍 Quote Link to comment Share on other sites More sharing options...
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