Juanjo Haro Posted May 11, 2021 Share Posted May 11, 2021 Same problem here... since the last update, Photo crash every minute... i'ts impossible to work with it. No talking about work in big formats. I've tried all the work around posted here and nothing works. I was very happy with this software but now i'm unable to finish some posters and deliver to the clients... 🙄 even thre crash report file is not always saved I have windows 10 with nvidia gtx 1660 super and 32 gb ram and intel i5-10400F Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted May 14, 2021 Staff Share Posted May 14, 2021 Hi Juanjo Haro, The significant change in the update was OpenCl. Can you confirm if you have disabled that? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Juanjo Haro Posted May 14, 2021 Author Share Posted May 14, 2021 Hi, Chris... Yep I have disabled all the options that coulds affect the graphic card, the retina is set to low, the processing in warp and the open cl disabled... but still the hangs happens. Today i was trying to modify a big size poster and it was totally imposible, I've donwloaded the beta but it does not work too. Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted May 18, 2021 Staff Share Posted May 18, 2021 I've split this off because the original thread was quite old and may not be relevant any longer. Your 1660 Super should be absolutely fine, I'd recommend not using WARP because it is much slower. Which driver do you have for the 1660? Could you also grab a crash report for me please? Affinity Store version - Go to %AppData%\Affinity\Photo\1.0\CrashReports\reports Microsoft Store version - Go to %AppData%\Affinity\Photo\1.0 (Store)\CrashReports\reports Beta - Go to %AppData%\Affinity\Photo\1.0 (Beta)\CrashReports\reports You can acccess the AppData folder by pressing the Windows key + R on your keyboard and then just type %AppData% Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Max P Posted May 20, 2021 Share Posted May 20, 2021 Hi, Also Since the last update, With raw (NEF), we see losses of quality loss of sharpness, and tonality, if we compare with other viewer, as FSV, the decrease is noticeable If I go in editions preferences surprise! my GEFORCE 960 M card is not selectable anymore! By default, I have just the card, Intel by default, I can select WARP, but no more GEFORCE 960 M Win10, the open cl disabled, 16 g ram, Quote Link to comment Share on other sites More sharing options...
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