I can't back up my Affinity photo workspaces (purchased from the Windows Store).

[Bruno Henrique]

I can't back up my Affinity photo workspaces (purchased from the Windows Store), AD, and Apub are working normally. i just don't see the WStore Aphoto folder roaming.

Affinity photo:

Affinity Designer:

Affinity publisher:

Edited May 12, 2021 by Bruno Henrique
image organizations

[Bruno Henrique]

the Aphoto folder 1.0 (store) is not showing up on my pc.

[walt.farrell]

2 hours ago, Bruno Henrique said:

the Aphoto folder 1.0 (store) is not showing up on my pc.

But you have the 1.0 folder for Photo. Are you sure you bought it from the Microsoft Store, and not the Affinity Store?

[Bruno Henrique]

1 hour ago, walt.farrell said:

But you have the 1.0 folder for Photo. Are you sure you bought it from the Microsoft Store, and not the Affinity Store?

Yes, because I bought with gift card in MS, I tbm do not understand the folder 1.0. AD and APub backed up workspaces by going to folder 1.0 (store) "AppData\Roaming\Affinity\Publisher\1.0 (Store)\Workspaces" and Aphoto i can't because of the folder's lack (hidden items are enabled for viewing).

[Bruno Henrique]

I had to format the computer, and when I come back to see the workspace folder and nothing

[walt.farrell]

3 minutes ago, Bruno Henrique said:

I had to format the computer, and when I come back to see the workspace folder and nothing

Have you reinstalled (and run) the applications from the Microsoft Store yet? You wouldn't have the appdata folders until you've run the applications, as far as I know.

[Bruno Henrique]

yes I assumed that and the folders didn't show up

[walt.farrell]

Perhaps they're hidden? Have you enabled the display of hidden folders and files in File Explorer?

 

[Bruno Henrique]

2 minutes ago, walt.farrell said:

Have you enabled the display of hidden folders and files in File Explorer?

yes

[walt.farrell]

Weird.

Can you give us a screenshot of the Designer window, with the Help > About dialog showing?

[Bruno Henrique]

[walt.farrell]

Thanks. No ideas, other than doing a search for directories named "1.0 (Store)" someplace else, in case Windows has decided to put it somewhere else. Even that might not help if it's a permissions issue, though.

[Bruno Henrique]

Thanks Walt

[walt.farrell]

You're welcome.