Ben Frank Art Posted May 10, 2021 Share Posted May 10, 2021 I have been trying to reclaim space on my iPad to keep it running smoothly but for some reason no matter how many files I remove from the iPad app Affinity Designer I can’t get the Documents and data below 50GB. I’m looking at the documents and data list and it has some fonts, a few files but nothing near the 50GB the settings app is telling me AD is using. Anyone else having this problem and is there a fix I’m not aware of? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted May 12, 2021 Staff Share Posted May 12, 2021 Hi @Ben Frank Art, This has been reported a few times here on our forums and is something our developers are still trying to investigate directly with Apple, as the data figure seems to be 'held' by iOS even when we have released/deleted the temporary files. In the meantime, some users have found that using the Offload App option in your screenshot, then hard rebooting the iPad and finally re-installing the app returns this to a more expected figure. If you're not sure how to hard reboot your iPad, please see the below link - https://www.lifewire.com/how-to-restart-ipad-1999820#:~:text=not-,For iPads with Home,start up like normal,-More I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Ben Frank Art Posted July 4, 2021 Author Share Posted July 4, 2021 Thanks Dan! Quote Link to comment Share on other sites More sharing options...
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