mikerofoto Posted May 10, 2021 Share Posted May 10, 2021 not sure if it had brought up before, but i'm having issue with the crop tool, not usable. it doesn't show any line, even pressing "o" to change cycle orientation, grid just don't show up. am I missing something? using AP 1.9.3 Mac. check screenshot Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 10, 2021 Share Posted May 10, 2021 Possibly you clicked Straighten, but then didn't complete the straightening operation? What kind of cursor do you get when you put the mouse over the picture? The normal cropping cursor, or the straighten cursor? If it's the straighten cursor, draw a line with it, then click Cancel. Then when you use the Crop Tool again you should be able to get the overlay. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
carl123 Posted May 10, 2021 Share Posted May 10, 2021 Similar? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
mikerofoto Posted May 10, 2021 Author Share Posted May 10, 2021 4 hours ago, carl123 said: Similar? yep and no it wasn't set to none, how I solved it? close AP and restart it then the crop tool was working. Then open a new file, did some processing and again crop tool not working, close AP and restart again, after 3 pictures done the issue did not appear again. Quote Link to comment Share on other sites More sharing options...
mikerofoto Posted May 10, 2021 Author Share Posted May 10, 2021 4 hours ago, walt.farrell said: Possibly you clicked Straighten, but then didn't complete the straightening operation? What kind of cursor do you get when you put the mouse over the picture? The normal cropping cursor, or the straighten cursor? If it's the straighten cursor, draw a line with it, then click Cancel. Then when you use the Crop Tool again you should be able to get the overlay. all of them, I tried them all.... rotate, straighten. if you click on straighten and try to cancel, it does cancel but when using crop tool, back to same issue. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted May 11, 2021 Staff Share Posted May 11, 2021 15 hours ago, mikerofoto said: all of them, I tried them all.... rotate, straighten. if you click on straighten and try to cancel, it does cancel but when using crop tool, back to same issue. Which version of MacOS are you running and did you purchase Affinity from the Mac App Store or direct from us? I suspect a reset of the app would resolve this but it would also be handy if we can get a copy of your background settings. Quote Link to comment Share on other sites More sharing options...
mikerofoto Posted May 11, 2021 Author Share Posted May 11, 2021 2 hours ago, stokerg said: Which version of MacOS are you running and did you purchase Affinity from the Mac App Store or direct from us? I suspect a reset of the app would resolve this but it would also be handy if we can get a copy of your background settings. Catalina 10.15.7 have both from your store and apple store, but using the one from your store now as it seem to start and load faster. I did reboot AP and the crop work fine, let see "if" I can reproduce it, hopefully not but bugs can always be fixed right? Quote Link to comment Share on other sites More sharing options...
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