alison123 Posted May 9, 2021 Posted May 9, 2021 i can not sign in on windows pc. have downloaded the program on laptop but need to download on pc . it says password is incorrect but its not Quote
Staff StevenS Posted May 10, 2021 Staff Posted May 10, 2021 Hi @alison123, welcome to the Affinity forum. The only possible cause of this issue would be an incorrect password, and although you are certain it is not the password, it is worth going through the password reset process. To login to your account, please head to the Affinity website and enter your email address along with your password within the relevant fields, and then click Sign In. If you’re unsure of your password, please select the Forgot Password? option and enter your email address. Then select the Reset Password option. This will send you an email to the email address previously specified for you to reset; follow the steps within this email. If you continue to have issues, please contact affinity@serif.com. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
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