does not open affinity, does nothing version 1.9.2

[braulio]

All the affinity applications are crashing it does not open, I click on an affinity application, it loads the square screen that always comes out and then closes without doing anything, I thought it was my computer and it wasn't, I thought it was my AMD Driver they were not, restart the applications, nothing, uninstall it and install it again and nothing, I read in the affinity forums that it said to change the name of the application folder "1.0" that's the name of the folder, but it doesn't work, another one is created folder with the same name. I have bought it in the Microsoft store and I cannot download old versions, find where to download old versions, affinity official page, I downloaded version 1.8.5 affinity desinger, and it worked perfectly, it opened, I worked for an hour and I don't know closed the application. Also download the latest version, I thought it was a microsoft store error, but the same did not happen.

I hope they help me, what happens with the affinity applications, I always love to have the latest updates to my applications but this one I can not do anything.

Thanks.

i also saw a russian video i found on the forums, it didn't work for me either. Maybe it's because I bought it from the microsft store.

[walt.farrell]

1 minute ago, braulio said:

I read in the affinity forums that it said to change the name of the application folder "1.0" that's the name of the folder, but it doesn't work, another one is created folder with the same name.

Another one should be created; that is normal. The renaming is a quick method of resetting the application's settings without losing the previous ones.

Are you getting any crash reports? See the following FAQ for a pointer on finding them, and some other suggestions:

 

In case you're having a problem with the new 1.9 OpenCL Hardware Acceleration support, you might try disabling it. If the applications are not starting up enough to let you get to the Preferences dialog, this FAQ may help:

Or, see this tool that one of the Affinity users created:

 

[braulio]

Thanks for answering quickly.

Thanks for the suggestions.

my issue was resolved by this forum post, which recommended to me:

https://forum.affinity.serif.com/index.php?/topic/136266-affinity-opencl-disabler/

Disable the acceleration with OpenCL, it was the problem or the AMD drivers that I do not know what happens, I do not know what is the cause of that problem. but thanks to that tool if it helped.

Thanks to the Affinity Community.

THANK YOU SO MUCH!!!