Toolbar reset...

[dominath]

Hi! I would like to ask how to prevent Affinity Photo from resetting it's toolbars each and every time I'm opening the software?
It also resets it's location on my monitors to it's default, but that's what least concerns me.
I'm running the latest version on Windows 10 and I'm also logged in to my account. Thanks!

[walt.farrell]

Welcome to the Serif Affinity forums.

Could you give us a screenshot of what it looks like before closing the application, and then when reopening it? As long as you successfully close the application then everything should be in the same place in the window when you reopen it.

[dominath]

Since I always have to make a new layout for myself, here is a new one I made in a hurry. Once I close the software, everything goes back to default.

[walt.farrell]

Thanks, but that only shows the configuration dialog.

What does the workspace look like after you Close that dialog? And after you've set it up, and perhaps done some work, do you successfully close the application? The configuration settings aren't saved until you've successfully closed the application.

[iconoclast]

I think you have to close the "Customize Tools" dialogue ("drag your favorite items into the toolbar"), to accomplish your customization, before you restart the program. As far as I understand, that is also what Walt says.

[dominath]

What do you mean by "successfully closing the application"? I'm not ripping out power cables from the wall or terminating the process from the task manager, just simply clicking on the "X" in the upper-right corner. To my understanding this should be the right way to do so... or should I use PowerShell with a couple of commands instead?

And I did save a project after rearranging these tools. Since it always resets, I only bother working on those when I'm actually going to draw something.

[walt.farrell]

First, are you closing the configuration dialog ("Close" button)?

And, yes, using the X icon on the application window is an appropriate way to close, and should save your configuration.

If you are closing that dialog, and closing the application, and the Tools Panel configuration is not being saved for that application, then something odd is going on with your system. But other than 3rd-party software deleting the configuration files, I have no idea what it might be.

[Pšenda]

18 hours ago, walt.farrell said:

and the Tools Panel configuration is not being saved for that application, then something odd is going on with your system

I think there will be a problem with the account and its permissions, so the configuration files are not being written. Alternatively, there could be a problem with system protection against ransomware.

Was the application installed under a User or Administrator account?

[walt.farrell]

Also, as it may be relevant, was the application purchased from the Affinity Store or the Microsoft Store?

[dominath]

The application was installed under a regular "user" account, but with administrator privileges.

It was an Affinity Store buy, not an MS one. 

BTW I've uninstalled the app with GeekUninstaller and made a fresh install. For now it seems this fixed my main issues. 

[karylu0110]

On 5/7/2021 at 1:20 PM, dominath said:

Since I always have to make a new layout for myself, here is a new one I made in a hurry. Once I close the software, everything goes back to default.

I am new to this as I feel intimidated! How did you do that? I clicked on something a while back and my tool bar disappeared! TIA

[iconoclast]

57 minutes ago, karylu0110 said:

I am new to this as I feel intimidated! How did you do that? I clicked on something a while back and my tool bar disappeared! TIA

There are entries at the bottom of the "View" menu. To make the toolbar visible "Show Toolbar" must be checked. To configure the toolbar, you can click on "Customize Toolbar" and drag the tools you want into the toolbar. Don't forget to close "Customize Toolbar" after that, because if you don't, your customization will be undone.