Jump to content

Publisher freeze, if working with "TextStilen"


Recommended Posts

Dear Affinity-Team,

since five days I have a problem, that I can't work with most of my files.
When I open some poster or brochure-document, I can't do anything. No element in Publisher is clickable (neither buttons nor frames).

In TaskManager affinity constantly increases slowly the ram-usage. 

The only thing I can do is: waiting, if ram-usage goes to maximum and crashes, or I kill the process.

 

When I create a new file, I can work a little bit with the file until it will frozen too.

UPDATE: Now I think, I can define the problem more clearly: I get the freeze-problem every time, when I activate the "TextStil"-Panel.

Could you evaluate the problem? I can't do any work with this failure.

Background:
- I'm using 1.9.2.1035 - Version
- I've reinstalled Affinity
- tested with Win10 and Win8.1 (newest Versions)
- tested with intern grafic-card (intel-uhd) and extern grafic-card (Nvidea Quadro T1000)
- tested with notebook-monitor only, and also with external monitor
- tested with dockingstation and without dockingstation
- all drivers (dockingstation, grafic-card) updated to newest version
- system with 32GB-RAM, i7-9.th Gen, 1TB SSD, 4k-Display

 

Link to post
Share on other sites

Possibly this same issue?

 

-- Walt

Windows 10 Home, version 20H2 (19042.685),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop (2021-04-06):  32GB memory, Intel Core i7-10750H @ 2.60GHz
, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU
Affinity Photo 1.9.2.1035 and 1.9.4.1048 Beta   / Affinity Designer 1.9.2.1035 and 1.9.4.1048 Beta  / Affinity Publisher 1.9.2.1035 and 1.9.2.1024 Beta

Link to post
Share on other sites

@woge1011 Did you perhaps select "Show examples" in the preferences in the style panel (hamburger menu)? If so, please deselect it.

System: AMD Ryzen 5 1600 - 16 GB DDR4 3000MHz - Sapphire RX 5600 XT 6 GB | Windows 10 Pro (21H1 Build 19043.964)
Using Photo, Designer and Publisher V1.9.2.1035
Better translations with: https://www.deepl.com/translato
r

If olive oil is made from olives and sunflower oil from sunflower seeds, what is baby oil made from?

Link to post
Share on other sites

@Komatös: You are right - After installing publisher "Show examples" in the style panel is initially selected. 

Quote

@woge1011 Did you perhaps select "Show examples" in the preferences in the style panel (hamburger menu)? If so, please deselect it.

With deactiviated examples it seems to work, now. I'll try for some days, and if the problem doesn't occure again, I'll mark this thread as solved.

Seems, that this is really a bug - but most important is, that I are able to work now.

Many, many thanks for the fast help @walt.farrell and @Komatös.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.