woge1011 Posted May 4, 2021 Share Posted May 4, 2021 Dear Affinity-Team, since five days I have a problem, that I can't work with most of my files. When I open some poster or brochure-document, I can't do anything. No element in Publisher is clickable (neither buttons nor frames). In TaskManager affinity constantly increases slowly the ram-usage. The only thing I can do is: waiting, if ram-usage goes to maximum and crashes, or I kill the process. When I create a new file, I can work a little bit with the file until it will frozen too. UPDATE: Now I think, I can define the problem more clearly: I get the freeze-problem every time, when I activate the "TextStil"-Panel. Could you evaluate the problem? I can't do any work with this failure. Background: - I'm using 1.9.2.1035 - Version - I've reinstalled Affinity - tested with Win10 and Win8.1 (newest Versions) - tested with intern grafic-card (intel-uhd) and extern grafic-card (Nvidea Quadro T1000) - tested with notebook-monitor only, and also with external monitor - tested with dockingstation and without dockingstation - all drivers (dockingstation, grafic-card) updated to newest version - system with 32GB-RAM, i7-9.th Gen, 1TB SSD, 4k-Display Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 4, 2021 Share Posted May 4, 2021 Possibly this same issue? woge1011 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
woge1011 Posted May 4, 2021 Author Share Posted May 4, 2021 Thanks Farrell for this hint, unfortunately the suggested solution regarding Windows-Scaling didn't solved my problem. Indeed, I used 200% as Scaling-Factor. But now, with resetting to 100% I still have the same Issue. Is there any other hint? Quote Link to comment Share on other sites More sharing options...
Komatös Posted May 5, 2021 Share Posted May 5, 2021 @woge1011 Did you perhaps select "Show examples" in the preferences in the style panel (hamburger menu)? If so, please deselect it. woge1011 and Pauls 1 1 Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 23H2 (22631.3296) AMD A10-9600P | dGPU R7 M340 (2 GB) | 8 GB DDR4 2133 MHz | Windows 10 Home 22H2 (1945.3803) Affinity Suite V 2.4 & Beta 2.(latest) Better translations with: https://www.deepl.com/translator Interested in a robust (selfhosted) PDF Solution? Have a look at Stirling PDF Life is too short to have meaningless discussions! Link to comment Share on other sites More sharing options...
woge1011 Posted May 5, 2021 Author Share Posted May 5, 2021 @Komatös: You are right - After installing publisher "Show examples" in the style panel is initially selected. Quote @woge1011 Did you perhaps select "Show examples" in the preferences in the style panel (hamburger menu)? If so, please deselect it. With deactiviated examples it seems to work, now. I'll try for some days, and if the problem doesn't occure again, I'll mark this thread as solved. Seems, that this is really a bug - but most important is, that I are able to work now. Many, many thanks for the fast help @walt.farrell and @Komatös. Komatös and walt.farrell 2 Quote Link to comment Share on other sites More sharing options...
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