woge1011 Posted May 4, 2021 Posted May 4, 2021 Dear Affinity-Team, since five days I have a problem, that I can't work with most of my files. When I open some poster or brochure-document, I can't do anything. No element in Publisher is clickable (neither buttons nor frames). In TaskManager affinity constantly increases slowly the ram-usage. The only thing I can do is: waiting, if ram-usage goes to maximum and crashes, or I kill the process. When I create a new file, I can work a little bit with the file until it will frozen too. UPDATE: Now I think, I can define the problem more clearly: I get the freeze-problem every time, when I activate the "TextStil"-Panel. Could you evaluate the problem? I can't do any work with this failure. Background: - I'm using 1.9.2.1035 - Version - I've reinstalled Affinity - tested with Win10 and Win8.1 (newest Versions) - tested with intern grafic-card (intel-uhd) and extern grafic-card (Nvidea Quadro T1000) - tested with notebook-monitor only, and also with external monitor - tested with dockingstation and without dockingstation - all drivers (dockingstation, grafic-card) updated to newest version - system with 32GB-RAM, i7-9.th Gen, 1TB SSD, 4k-Display Quote
walt.farrell Posted May 4, 2021 Posted May 4, 2021 Possibly this same issue? woge1011 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
woge1011 Posted May 4, 2021 Author Posted May 4, 2021 Thanks Farrell for this hint, unfortunately the suggested solution regarding Windows-Scaling didn't solved my problem. Indeed, I used 200% as Scaling-Factor. But now, with resetting to 100% I still have the same Issue. Is there any other hint? Quote
Komatös Posted May 5, 2021 Posted May 5, 2021 @woge1011 Did you perhaps select "Show examples" in the preferences in the style panel (hamburger menu)? If so, please deselect it. Pauls and woge1011 1 1 Quote MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.3 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF No backup, no pity.
woge1011 Posted May 5, 2021 Author Posted May 5, 2021 @Komatös: You are right - After installing publisher "Show examples" in the style panel is initially selected. Quote @woge1011 Did you perhaps select "Show examples" in the preferences in the style panel (hamburger menu)? If so, please deselect it. With deactiviated examples it seems to work, now. I'll try for some days, and if the problem doesn't occure again, I'll mark this thread as solved. Seems, that this is really a bug - but most important is, that I are able to work now. Many, many thanks for the fast help @walt.farrell and @Komatös. Komatös and walt.farrell 2 Quote
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