New lag while increasing the size of a photo after the new update(it stops at a specific limit always)

[AhmedFaiz]

[Komatös]

@AhmedFaizWelcome to the forum,

They say a picture is worth a thousand words. But here a little more information is missing.

Please have a look here: 

https://forum.affinity.serif.com/index.php?/forum/71-bug-reporting/

 

[AhmedFaiz]

1. Are you using the latest release version? Yes
   (here's how to check)
2. Can you reproduce it? No idea what do you mean
   (if you cannot then we may struggle to also, making it even harder to fix)
3. Does it happen for a new document? If not do you have a document you can share that shows the problem? I shared the image before.
4. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:

•    What is your operating system and version (Windows 10, OSX Mojave, iOS 12 etc)? Windows 10
•    What happened for you (and what you expected to happen) Whenever I resize a new image the program stops working, and the image does not resize. ( this did not happen before, Only after the latest update)
•    Provide a recipe for creating the problem (step-by-step what you did).I just opened my image file and put it inside my project as a normal user, then I expand it, and everything lagging.
•    Screenshots (very handy) or a screen capture/video. Already shared
•    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers. Nothing at all, normal laptop, GeForce 1050ti, 16 GB RAM....
•    Did this same thing used to work and if so have you changed anything recently? (software or hardware) Nothing changed, I restarted the laptop and I deleted the app to ensure nothing is wrong, and still the same problem.

[AhmedFaiz]

36 minutes ago, Komatös said:

@AhmedFaizWelcome to the forum,

They say a picture is worth a thousand words. But here a little more information is missing.

Please have a look here: 

https://forum.affinity.serif.com/index.php?/forum/71-bug-reporting/

1. Are you using the latest release version? Yes
2. (here's how to check)
3. Can you reproduce it? No idea what do you mean
   (if you cannot then we may struggle to also, making it even harder to fix)
4. Does it happen for a new document? If not do you have a document you can share that shows the problem? I shared the image before.
5. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:

•    What is your operating system and version (Windows 10, OSX Mojave, iOS 12 etc)? Windows 10
•    What happened for you (and what you expected to happen) Whenever I resize a new image the program stops working, and the image does not resize. ( this did not happen before, Only after the latest update)
•    Provide a recipe for creating the problem (step-by-step what you did).I just opened my image file and put it inside my project as a normal user, then I expand it, and everything lagging.
•    Screenshots (very handy) or a screen capture/video. Already shared
•    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers. Nothing at all, normal laptop, GeForce 1050ti, 16 GB RAM....
•    Did this same thing used to work and if so have you changed anything recently? (software or hardware) Nothing changed, I restarted the laptop and I deleted the app to ensure nothing is wrong, and still the same problem.

 

[Komatös]

I suggest to deactivate the hardware acceleration under edit -> preferences -> performance.

[AhmedFaiz]

3 hours ago, Komatös said:

I suggest to deactivate the hardware acceleration under edit -> preferences -> performance.

Thank you very much!! it works!