Cyan Cooper Posted May 4, 2021 Share Posted May 4, 2021 (edited) Been encountering this issue for a while. Looked online and everyone else who posted about it hasn't received an adequate answer. When I export a JPG from an artboard in Publisher (Designer using Studio Link) I occasionally get a 16-pixel-thick border that wasn't there prior to exporting (image attached). The position and size of the artboard is in whole pixels, there are no margins set, and there are no slices because it's Publisher and there is no export persona. This behavior didn't start until the last year or so. I can do a workaround by putting everything into an empty rectangle the size of the artboard and exporting just the rectangle. Insight into what's causing this and whether or not it can be resolved greatly appreciated. Edited May 4, 2021 by Cyan Cooper Showing white border on image Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted May 4, 2021 Staff Share Posted May 4, 2021 @Cyan Cooper The examples you have seen here which you say have no "adequate answer" are referring to a single while pixel border as a rounding error on placing the slice. Yours is something very different if you are getting a 16 pixel border, and it would be best to start by sharing your .afpublisher/.afdesign file with us to investigate. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Cyan Cooper Posted May 4, 2021 Author Share Posted May 4, 2021 18 minutes ago, Patrick Connor said: @Cyan Cooper The examples you have seen here which you say have no "adequate answer" are referring to a single while pixel border as a rounding error on placing the slice. Yours is something very different if you are getting a 16 pixel border, and it would be best to start by sharing your .afpublisher/.afdesign file with us to investigate. Attached 😊 I-485 Affinity File.afpub Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 4, 2021 Share Posted May 4, 2021 Problem is in this layer (Blur live filter). Must be deleted (or set to 0px), not only disabled. Patrick Connor and Cyan Cooper 1 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Cyan Cooper Posted May 4, 2021 Author Share Posted May 4, 2021 15 minutes ago, Pšenda said: Problem is in this layer (Blur live filter). Must be deleted (or set to 0px), not only disabled. Thank you for clarifying! I removed it and the white border on the exported file went away. It's a little inconvenient that you can't use a live filter layer without offering it to specific layers. Hopefully Affinity's product team looks into this! Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 4, 2021 Share Posted May 4, 2021 Encapsulate these layers in a group. This limits the effect of the Live filter to only the layers in the group. Cyan Cooper 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
walt.farrell Posted May 4, 2021 Share Posted May 4, 2021 55 minutes ago, Pšenda said: Problem is in this layer (Blur live filter). Any thoughts on why it seems to only happen occasionally? I didn't have that problem with that file at all. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Pšenda Posted May 4, 2021 Share Posted May 4, 2021 This is OK - select layer, and then use Live filter But if Live filter is use to whole layer stack - then is problem. Even if the filter is turned off. I think it's a bug. Patrick Connor 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Cyan Cooper Posted May 5, 2021 Author Share Posted May 5, 2021 @Pšenda You rock man, thanks for the tip! Pšenda 1 Quote Link to comment Share on other sites More sharing options...
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