Studio Link Only says App Launch Required for Designer and Photo

[Mark Downey]

Hi all, bought all 3 from the MAS today, installed them and launched all of them. I have rebooted, launched them all multiple times and in different orders, but Studio link still says App Launch required. 

 

 

Running an M1 MBA running on macOS 11.3.

 

Never had any Affinity software trials or otherwise installed, everything on the Mac is stock and set up just a couple weeks ago.

[GaryLearnTech]

Hi @Mark Downey and belated welcome to the Affinity forums.

In case you're still looking for a solution - I wonder if you have adopted a strange app install workflow, perhaps due to limited storage space?  I recall seeing lots of problems reported when StudioLink first came out and often the explanation was that users had not installed the apps in the standard folder: /Applications.  I know you said you bought all three from the Mac App Store, but did you relocate any of them after the install?

[Mark Downey]

No, nothing was moved post install. Installed Publisher first, used it for a while and after linking it bought the other two apps. After launching them both I checked to see if I could switch personas, but nothing seems to enable them.

[Gabe]

Hi @Mark Downey,

Sorry for the delayed reply. 

What if you create a new doc in Publisher, and choose File > Edit in > Photo or Designer. I wonder if that works. 

[Mark Downey]

Yes, selecting "Edit in ..." under the file menu will launch the respective app. I am just unable to use the feature that switches context within Publisher.

Edited May 13, 2021 by Mark Downey
edited for clarity

[Old Bruce]

Are the Version Numbers all the same for each of the applications? Currently 1.9.3 on Mac.

[Mark Downey]

Yes, All installed on the same day.

 

[Mark Downey]

[Gabe]

Where are they currently installed? /Applications ? 

[Mark Downey]

Yes, they are all in /Applications, never moved after clicking install from the Mac AppStore.