Daven74 Posted May 3, 2021 Share Posted May 3, 2021 I recently upgraded to v 1.9.2.1035, and a document which has been printing perfectly and was not changed now prints shifted up - see screenshots. I tried all sorts of adjustments to no avail. Any help would be much appreciated! Quote Link to comment Share on other sites More sharing options...
firstdefence Posted May 5, 2021 Share Posted May 5, 2021 Maybe upload the file for us to look at? Patrick Connor 1 Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Daven74 Posted May 5, 2021 Author Share Posted May 5, 2021 Thanks, there were two file uploaded above. One is a screenshot of the document open in the app, and the one below it is a scan of how it prints - everything shifted up a bit. Quote Link to comment Share on other sites More sharing options...
firstdefence Posted May 5, 2021 Share Posted May 5, 2021 Those screenshots only show the result, we need to look at the file to see why it does that. You can upload the afpub file or ask a mod to give you a dropbox folder to upload to if you don't want the file to be on a public forum, but be aware of... It's a lot easier if we have the actual file, this way we can test printing our end. Are you printing directly from Affinity? Have you tried Printing to a PDF file or saving as a PDF and printing from the PDF? Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Daven74 Posted May 5, 2021 Author Share Posted May 5, 2021 Thanks for the reply. The file is too large, so a Dropbox folder would be appreciated. Where can I ask a mod for it? Yes, printing directly from Affinity, but will try the PDF option. Quote Link to comment Share on other sites More sharing options...
Daven74 Posted May 5, 2021 Author Share Posted May 5, 2021 Printing from an exported PDF works, thanks. But the colors are not as vivid. Quote Link to comment Share on other sites More sharing options...
firstdefence Posted May 5, 2021 Share Posted May 5, 2021 4 hours ago, Daven74 said: The file is too large, so a Dropbox folder would be appreciated. Where can I ask a mod for it? You can attract a mod by typing The @ symbol followed by their forum name like this @Dan C Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
firstdefence Posted May 5, 2021 Share Posted May 5, 2021 4 hours ago, Daven74 said: But the colors are not as vivid. Probably exported as CMYK and not sRGB Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
walt.farrell Posted May 5, 2021 Share Posted May 5, 2021 44 minutes ago, firstdefence said: You can attract a mod by typing The @ symbol followed by their forum name like this @Dan C However, they have asked that we not do that unless the Moderator has already participated in that topic. At this point, the best recommendation is patience. They will be here when they can. firstdefence 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
firstdefence Posted May 6, 2021 Share Posted May 6, 2021 Actually you would be surprised how large a file can be uploaded to this forum. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
carl123 Posted May 6, 2021 Share Posted May 6, 2021 On 5/4/2021 at 12:18 AM, Daven74 said: I recently upgraded to v 1.9.2.1035, and a document which has been printing perfectly and was not changed now prints shifted up I think there is a problem with borderless printing that does this in 1.9.2 Are you printing borderless? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Daven74 Posted May 6, 2021 Author Share Posted May 6, 2021 Yes, I am using borderless printing. The source file is attached. Thanks again for any advice! ILP Takeout Menu - Outside.afphoto Quote Link to comment Share on other sites More sharing options...
carl123 Posted May 6, 2021 Share Posted May 6, 2021 I don't have a borderless printer so I can't test the above in the latest beta to see if it has been fixed. I do know that some people have had to, previously, downgrade to 1.9.0(?) to fix the problem in order to get some work out the door What printer (model/make) do you have as this seems to crop up a lot with Cannon printers? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
firstdefence Posted May 6, 2021 Share Posted May 6, 2021 Still cropping in the latest photo beta which is 1.9.4.242 as of today. Just for reference my printer is the HP Officejet Pro 8620 Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Daven74 Posted May 6, 2021 Author Share Posted May 6, 2021 My printer is a Canon TS6200 Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted May 10, 2021 Staff Share Posted May 10, 2021 On 5/6/2021 at 6:15 AM, carl123 said: I think there is a problem with borderless printing that does this in 1.9.2 Are you printing borderless? We are aware of some users having issues with regards to printing, borderless being one of them. These are currently with the developers to investigate further. Quote Link to comment Share on other sites More sharing options...
Icyspark Posted August 5, 2021 Share Posted August 5, 2021 Borderless printing still not working in V1.10.0. Come on affinity this is a basic requirement for a lot of publishers and this bug has not been fixed in 4 months. Having to revert back to 1.9.1 again Quote Link to comment Share on other sites More sharing options...
Icyspark Posted August 5, 2021 Share Posted August 5, 2021 1 minute ago, BofG said: I believe the devs are working from home and don't have access to printers. Having said that, printing has never worked well and has been buggy in pretty much every release. Export to pdf and print from Adobe Reader. It genuinely gives a nicer print finish and it properly supports colour profiles (including cmyk ones). Thanks but we print well over 200 prints a day and this is not an option for us as it would take way too long to export then print from another program. I have presets set up in Affinity which makes it a breeze to print quickly. I can print normally with v1.91 using ICC profiles without a problem and they are perfect. I'm very surprised that the Affinity team haven't fixed this bug that was introduced in V1.92. They are trying to attract businesses into using Affinity products like Publisher etc and even that can't print borderless now. I mean, how can you use Publisher which is made for printing, and not be able to print borderless prints. It's ridiculous and should have been fixed within days. Quote Link to comment Share on other sites More sharing options...
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