Schindigg Posted May 3, 2021 Share Posted May 3, 2021 Not sure why this is happening, it's always happening after a while when Im working on a drawing. Don't know if it's a hardware limitation or what? I have the ram usage allowance set to 24gigs and its not using it all. cpu - ryzen 3700x ram - 32gigs gpu - 2070 super hard drive is a SSD Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 3, 2021 Share Posted May 3, 2021 HW Acceleration? Off? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Schindigg Posted May 3, 2021 Author Share Posted May 3, 2021 Quote Link to comment Share on other sites More sharing options...
PixelPest Posted May 3, 2021 Share Posted May 3, 2021 I guess Pšenda wants you to turn it off (Enable OpennCL ...) Quote Link to comment Share on other sites More sharing options...
Schindigg Posted May 4, 2021 Author Share Posted May 4, 2021 Wow, that might of fixed it, it's looking normal again. Thanks!! I thought it was always best use hardware acceleration? Is that not correct? Quote Link to comment Share on other sites More sharing options...
Ron P. Posted May 4, 2021 Share Posted May 4, 2021 6 hours ago, Schindigg said: I thought it was always best use hardware acceleration? Is that not correct? I think the Design intent was for better performance, but there's a lot of unresolved issues with it, they are working on fixing it. Until then it's better to not use it. **It's been mentioned, Serif should not have this enabled by default** Pšenda 1 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Staff Dan C Posted May 4, 2021 Staff Share Posted May 4, 2021 @Schindigg Please try downloading the latest drivers directly from nVidia for your GPU and whilst installing select 'Custom Installation' and then 'Clean Installation' to remove all previous GPU drivers still installed on your system. Once installed, restart your PC and then re-launch the Affinity app and try re-enabling Hardware Acceleration - hopefully the updated driver will have fixed the graphical rendering error and should allow you to continue to use Hardware Acceleration Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Schindigg Posted May 4, 2021 Author Share Posted May 4, 2021 6 hours ago, Dan C said: @Schindigg Please try downloading the latest drivers directly from nVidia for your GPU and whilst installing select 'Custom Installation' and then 'Clean Installation' to remove all previous GPU drivers still installed on your system. Once installed, restart your PC and then re-launch the Affinity app and try re-enabling Hardware Acceleration - hopefully the updated driver will have fixed the graphical rendering error and should allow you to continue to use Hardware Acceleration I'll give that a shot and post the results, thanks for the tips!! Dan C 1 Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 5, 2021 Share Posted May 5, 2021 On 5/4/2021 at 3:06 AM, Schindigg said: Wow, that might of fixed it, it's looking normal again. Thanks!! You're welcome :-) Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
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