Jump to content
You must now use your email address to sign in [click for more info] ×

Recommended Posts

I don't hold out much hope, but here goes.

I've been doing some work in Designer. I'm making scientific diagrams for my blog. I'd done some work but I needed to use the warp tool. I've had the new version of Photo in my d/l folder since release, but haven't needed to use it, so I hadn't gotten around to updating it. However, I use Designer a lot, so that was updated as soon as I got the new version message. I needed a couple of minutes with mesh warp, so I clicked 'edit in photo' only to be met with an error message to the effect ''unable to open file; this was created in a newer version of affinity'. The file was not opened, but Designer closed it on the transfer, so now it's gone. 

So my question, is there a metafile somewhere that I can recover?

Yes, yes, I'm an idiot. I should have saved. It's not like I'm a noob, I was just in a hurry and my experience of Affinity has been much better than I'm used to, so I naïvely clicked through without thinking (which is not to say that this is the fault of anybody or anything other than me and my haste-borne stupidity).

I'm going to start again, but there's a lot of work, so I'm hoping a little advice can save me a considerable amount of work duplication.

Edited by Unsub Press
Clarity
Link to comment
Share on other sites

  • Staff

Hi Unsub Press,

Welcome to the forums :)

Unfortunately this appears to be an oversight with no fallback in place unfortunately your file has been lost. I will log an improvement for some sort of auto save during this process.

Thanks

C

Please tag me using @ in your reply so I can be sure to respond ASAP.

Link to comment
Share on other sites

Thank you, Callum. I appreciate that. 

In the event, I started again. At least having done it once meant that the workflow was fresh, so I got back to where I'd been in about a quarter of the time and learned some useful lessons on the way.

Link to comment
Share on other sites

You don't need @Unsub Press' unfortunate chain of events - if you exit AP without saving the file's gone!   It's the same for the entire suite - start in AP, edit in in AD or Apub, exit without saving and the work's lost.

AP, AD & APub user, running Win10

Link to comment
Share on other sites

12 minutes ago, IanSG said:

if you exit AP without saving the file's gone!

That is incorrect. Quite a number of times, despite quitting APhoto, and NOT saving, on restarting APhoto I see the dialog below. I am not sure what causes it, but sure enough if I click 'Restore' back comes the unsaved file. Even if I have never saved the file in any way at all...

436535394_Screenshot2021-05-06at12_53_12.png.6f8a58a2919ede597a0fde6b049509c0.png

Link to comment
Share on other sites

Indeed. The issue in this case was that AP never opened the file, so there was no option to switch back. Neither application had a recovery file to refer to, because AD had dropped it and AP had never opened it.

It's very much a user issue, and my own fault for not updating both at the same time. Sometimes, though, workflow supersedes such considerations, and it would be good if each application could hang onto its recovery file until the transfer back is complete to avoid it.

Link to comment
Share on other sites

30 minutes ago, Unsub Press said:

and it would be good if each application could hang onto its recovery file until the transfer back is complete to avoid it.

Not every handoff requires a transfer back. Sometimes you finish your work once handing it off to the other application.

 

What's needed is a way for the apps to say...

"I've got it now so you can let go of it" 

not

"I've let it go, did you get it?" 

"Err, No!"

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

Link to comment
Share on other sites

1 hour ago, LondonSquirrel said:

That is incorrect. Quite a number of times, despite quitting APhoto, and NOT saving, on restarting APhoto I see the dialog below. I am not sure what causes it, but sure enough if I click 'Restore' back comes the unsaved file. Even if I have never saved the file in any way at all...

436535394_Screenshot2021-05-06at12_53_12.png.6f8a58a2919ede597a0fde6b049509c0.png

I've seen that too, but it doesn't seem to be repeatable, and never in this situation, where an image is being edited in different programs.   

AP, AD & APub user, running Win10

Link to comment
Share on other sites

6 hours ago, Callum said:

Unfortunately this appears to be an oversight with no fallback in place unfortunately your file has been lost. I will log an improvement for some sort of auto save during this process.

For that particular issue (the Affinity app being switched to not yet being updated to a compatible version) I think the best solution would be for the current app to check for a compatible version of the other app(s) & if there is not one, greying out the appropriate 'Edit in...' option on the file menu.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

1 hour ago, R C-R said:

For that particular issue (the Affinity app being switched to not yet being updated to a compatible version) I think the best solution would be for the current app to check for a compatible version of the other app(s) & if there is not one, greying out the appropriate 'Edit in...' option on the file menu.

I agree. This is also similar to what happens in Publisher with StudioLink, and with the beta applications checking that you have a beta version of the other application(s) installed.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

Link to comment
Share on other sites

2 hours ago, R C-R said:

For that particular issue (the Affinity app being switched to not yet being updated to a compatible version) I think the best solution would be for the current app to check for a compatible version of the other app(s) & if there is not one, greying out the appropriate 'Edit in...' option on the file menu.

There you go. Perfect solution, a couple of lines of code.

That's why they pay you the big bucks.

Link to comment
Share on other sites

2 hours ago, R C-R said:

greying out the appropriate 'Edit in...' option

In my view, that can be improved a lot. It should instead show something like 'no compatible application available'. It's not really a fine point - greyed out options inevitably invite the question 'why is it greyed out?', which then invites further questions like 'which apps and versions do you have installed?'.  

Link to comment
Share on other sites

20 minutes ago, LondonSquirrel said:

In my view, that can be improved a lot. It should instead show something like 'no compatible application available'.

As it is, by convention a greyed out menu item always means that menu item is unavailable. If instead each such item changed to something more verbose, we would see things like File > Save change to File > No document to save or File > Document already saved.

I do not think that would be an improvement.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

3 minutes ago, R C-R said:

by convention

There is nothing wrong with changing uninformative conventions. It's rather like showing an error 'there was an error' rather than showing what the error actually is.

5 minutes ago, R C-R said:

I do not think that would be an improvement.

I disagree, hence my comment.

Link to comment
Share on other sites

2 minutes ago, LondonSquirrel said:

There is nothing wrong with changing uninformative conventions.

The greyed out menu item convention is informative enough to have withstood the test of time.

Besides, even if it showed something like "no compatible application available" that won't prevent people from asking what "compatible application" means or what apps would be compatible.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

Perhaps it could be grayed out, and have a tooltip for the message explaining why.

But you're right that nothing will eliminate all the questions, @R C-R.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

Link to comment
Share on other sites

3 hours ago, walt.farrell said:

Perhaps it could be grayed out, and have a tooltip for the message explaining why.

I don't think menu items in Mac apps can have tool tips. At least I have never seen one that does.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

5 hours ago, R C-R said:

I don't think menu items in Mac apps can have tool tips. At least I have never seen one that does.

menuitem_help_tag.jpg.d7cdde5e024f8dd030e46f08388ce81a.jpg

 

☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan
☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2

Link to comment
Share on other sites

6 hours ago, v_kyr said:

menuitem_help_tag.jpg.d7cdde5e024f8dd030e46f08388ce81a.jpg

 

I stand corrected. But I have never seen a Mac app that actually used that capability. Do you know of any that do?

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

10 minutes ago, LondonSquirrel said:

It does not impart any information at all. It is the absence of information.

It imparts at least two pieces of information:

  1. You have found the function you were looking for; and
  2. For whatever reason, you cannot use it.

Both are useful, though number 2 could explain further why you can't.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3

Link to comment
Share on other sites

4 minutes ago, LondonSquirrel said:

Can you explain how this greyed out menu item is useful? Show all what?

Show All shows all open apps. It is a complement to Hide & Hide Others, which is why it is grouped with them.

It is a fundamental macOS level window management function. Those 3 menu items appear on the app name menu in Mac apps, but they are not specifically a part of any app.

When it is greyed out it tells you that there are no other apps open & hidden.

All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Link to comment
Share on other sites

Back to APub. The Select Menu, in a brand new document, nothing added:

192110378_Screenshot2021-05-08at17_28_25.png.658e97509e66032c71cff65c3b1bc768.png

There is nothing to select, so why is it enabled? Going further, if I paste after chosen 'Select All' I get the contents of my clipboard, not anything from APub. So if there is nothing to select, why is it enabled?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.