Designer 1.9.2 updating issue

[Emilien]

Hi, i'm new on the forum so i don't know if i have to present myself somewhere, if it's the case just let me know and i will do it.

I just tried to update my affinty softwares to the 1.9.2 version. Photo and publisher are now up to date but designer don't work.

here is the message i get when i hit install :

A pop up say : the file exist and is not empty. please choose an other file

If i do choose another file, it doesn't work anyway.

I'm stuck here and i need this update to open files from a colleague.

Also, i'm on windows 10 family (uptodate) on a msi creator 15 computer (if system is informatin are relevant i can tell you more)

Thank you for helping me.

Emilien

[walt.farrell]

1 hour ago, Emilien said:

A pop up say : the file exist and is not empty. please choose an other file

Welcome to the Serif Affinity forums.

Did you get a dialog before that asking you to specify a directory for the program to be installed into? If so, what directory did you specify?

1 hour ago, Emilien said:

If i do choose another file, it doesn't work anyway.

What exactly happens then?

Also, what release of Designer are you running now?

[Emilien]

Hi,

The only dialog before that was the one with the install button. The suggested folder was the designer folder in my application folder.

I was on 1.8.5. Your question put me on the way, so i downloaded the 1.9.1 version. I installed it (it worked) then i tried again with 1.9.2 and it worked as usual. I did not noticed that i skipped a version.

So i'm now on the latest version and it's fine.

Thank you for your help, Have a great day

[walt.farrell]

You're welcome.